Must Turn Mobile Network Off/On to Access Web

[s_rage]

Greetings, have had this 9700 for about a year now, on AT&T. It always worked great until about a week ago. Suddenly, now, when I try to access the web (any site, doesnt matter which) I get an error message saying "unable to find the requested server." I've found that at this point if I go and turn off the mobile network, and then turn it back on again, I am able to browse the Web again with no problem. Once a few hours of idle time passes, if I then try to access the Web again, I get the same error message, and the cycle repeats itself.

So, I am able to access the Web, as long as I go through the mobile network off/on workaround. It's really frustrating to have to keep doing that, though. During the times that I can't access the Web, email/text/phone all work fine.

Does anyone have any thoughts about what could be causing this?

[phoreoneone]

turn your network off
try taking you battery out and cleaning your SIM card and SIM slot.
turn your network back on

that usually always helped me

but i later found out that it was also my network. whenever that happened it was due to a weak signal and when you refresh the network it gets fixed

[Rootbrian]

I recommend calling AT&T and seeing if there is something on their end that's causing the data service to drop out.

Posted from my CrackBerry at wapforums.crackberry.com using Tapatalk

[4one1]

has the issue been fixed?

[Rootbrian]

Originally Posted by 4one1

has the issue been fixed?

I hope OP didn't abandon the thread.

[blackberry-unlocking710]

honestly, I have no idea but contact At&t, maybe they can help you with this..
Did you made some changes or something like that in your device settings before this issue started?

[s_rage]

Thanks everyone. Here's an update:

I did not make any changes to the phone prior to the issue starting. It just...started.

I called AT&T support, but could not describe the problem in a way that made sense to the tech I spoke to...so that ended being a dead end.

But, the problem ended just as quickly as it had started. After about 8 days, it just completely stopped happening, and the Web always works now. Again, I didn't change any settings to make it go away...it just happened.

So, maybe some temporary AT&T issues? This is in and outside of NYC.