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- 01-17-2012, 02:08 PM
Thread Author #1
Help bb bold 9700 problem urgent!!!!
Well Ive just got a blackberry bold 9700 from my brother in law. Its white and looks nice however when i switch it on it it works. Randomly a white screen comes up and i have to press the lock button twice to stop it for a bit. Is there any way to stop it completely. By the way im on os6 and juss upgraded
- 01-17-2012, 02:12 PM #2
did you wipe the whole phone before updrading?
I would recommend erasing the device to 507 and reloading the os from scratch
full instructions for this can be found in the blackberry help section of crackberryBIG UP BIG UP, ITS A STICK UP STICK UP
I may be blunt, but it was the only way you would understand! @Fubaz
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Editor for BerryReview @BerryReview - 01-18-2012, 05:56 PM #3
If it's a white screen with nothing on it, it's likely hardware. But if it keeps displaying something on the screen like an error, reloading the OS works.
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