Haven't been successful loading newest OS

j21jam6 · Thread Author #1 12-15-2011, 02:22 PM

I have done every single thing that is suggested in all of the different threads on this web site. Never have I had the problems I'm having now with a simple upgrade. For the life of me I can't figure this thing out. Time after time after many attempts I have the same old OS on my phone. Why won't the newest OS load onto my phone!

BigBadWulf · #2 12-15-2011, 02:40 PM

It would be helpful if you described what is happening, but here's what I'd recommend.

1) Try running a search for vendor.xml on your PC, including hidden files. Usual suspect in this situation.

2) If that comes up empty, uninstall all OS from the PC, delete any lingering folders in Program Files (x86)\Common Files\Research In Motion\Shared\Loader Files along with the entire folder Program Files (x86)\Common Files\Research In Motion\AppLoader. Use Ccleaner to remove any lingering registry entries. Reboot the PC, install the OS again, remove vendor.xml and try again.

j21jam6 · Thread Author #3 12-15-2011, 03:00 PM

Thank you to BigBadWulf for your time and suggestions What continues to happen is my old OS is loaded onto my phone instead of the new OS. I am in the process of following all of your suggestions to the letter. I will post again to let you know how I progress. Thanks again for the help. This site is so helpful in so many different ways that it's the very first site I go to daily. I'm am the very definition of a "crackberry". Hopelessly addicted. I wouldn't have it any other way.