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  1. beulah1978's Avatar
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    Thread AuthorThread Author   #1  

    Default Can't download music

    After always being able to download music, I now suddenly can't anymore. It takes a few minutes before the download actually starts and then it only downloads to about 7% (if I'm lucky) otherwise 1 or 2%. It then says download failed. Normally the download would start immediately and would last for about 40 seconds . I still have 1G of memory left on the card and about 40 existing songs. Can you help please?
  2. paso971's Avatar
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    #2  

    Default Re: Can't download music

    Are you on wifi?
    If yes, turn it off and try again.It happens sometimes.
  3. SwitchBeach's Avatar
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    #3  

    Default Re: Can't download music

    What country? What carrier?
  4. beulah1978's Avatar
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    Thread AuthorThread Author   #4  

    Default Re: Can't download music

    I'm in South Africa and I use MTN
  5. beulah1978's Avatar
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    Thread AuthorThread Author   #5  

    Default Re: Can't download music

    My wifi is off and still won't work
  6. SwitchBeach's Avatar
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    #6  

    Default Re: Can't download music

    There have been multiple reports of all carriers in South Africa experiencing problems with downloading recently. Possibly as a result of unstable situations related to upgrades to the network.

    All you can probably do it keep trying. Or use a device (such as a computer) not attached to a cell network.
  7. thandix's Avatar
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    #7  

    Default cant download music

    Please help, i cannot downlaod music
  8. Lollie Steenkamp's Avatar
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    #8  

    Default exact same problem

    Hi there, i have the exact same problem with my bb. i am also in SA and using MTN. have you managed to fix it if so, How? please help it is insanely frustreating. xxx
  9. West Coast Flavor's Avatar
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    #9  

    Default

    download from your computer, and use the usb to transfer it to the phone
  10. william lephoto's Avatar
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    #10  

    Default temporary solution

    I always use opera mini for downloading music, videos, etc and I've had the same problem. I'm also on MTN in SA. When downloading, after it fails, I go to "Downloads" from the opera mini drop down menu, it shows all my previous completed and failed downloads. I select the one I want complete and "resume" downloading the content. It then picks up from where it stopped and eventually completes the download. It doesn't show the download speed, but it take approximately 3minutes to download a 5MB file. I also find that it help to clear that "Downloads" folder every now and then. So far that has been working well for me, I hope it'll work for you too.
  11. Renall Phillip's Avatar
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    #11  

    Default

    there could be a capp download size on the network provider, i changed my settings, and selected Apn on MTN and used "internet" as apn and i was able to download, you probably will get charged from airtime for big downloads as BIS might capped on download size for files...
  12. Pontsho Mokoena's Avatar
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    #12  

    Default

    Quote Originally Posted by beulah1978 View Post
    After always being able to download music, I now suddenly can't anymore. It takes a few minutes before the download actually starts and then it only downloads to about 7% (if I'm lucky) otherwise 1 or 2%. It then says download failed. Normally the download would start immediately and would last for about 40 seconds . I still have 1G of memory left on the card and about 40 existing songs. Can you help please?

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