Welcome to the CrackBerry Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 5 of 5
  1. shaz78's Avatar
    CrackBerry Newbie

    Posts
    7 Posts
    Thread AuthorThread Author   #1  

    Unhappy bold 9700 mobile network problem help!!!

    hi i have strange problem which i can not figure out. i have bb bold 9700 on t-mobile with data plan etc. i have full mobile network inside my house but if i leave my house the mobile network goes off , really strange. the phone is 0s6 , it is well out of warranty. this is my 16 year old daughter's phone so need asap . it is not a network problem as my son has a 9300 on the same network and he has never had a problem.
    UPDATE it seems that the mobile network connection goes off if i leave a wifi area it is that even possible . they are called mobiles for a reason.
    Last edited by shaz78; 09-14-2012 at 06:34 AM.
  2. hootyhoo's Avatar
    CrackBerry Genius

    Posts
    4,502 Posts
    Global Posts
    4,503 Global Posts
    #2  

    Default

    Have you called your carrier to make sure that service to that phone is set up correctly?
  3. wu-wei's Avatar
    CrackBerry Genius

    Posts
    3,339 Posts
    Global Posts
    3,344 Global Posts
    PIN
    Pin: her: down: on: a: photograph: album: I: am: not: worried: I: am: not: overly: concerned:
    #3  

    Default

    Check Options > Network and Connections > Mobile Network and make sure the Connection Preference is set to Mobile Network Preferred. I'm wondering whether it is currently set to Wi-Fi Only, which would probably cause the issue you're describing.
  4. Reshma Sheikh's Avatar
    CrackBerry Newbie

    Posts
    1 Posts
    #4  

    Default Re: bold 9700 mobile network problem help!!!

    Hi,
    i have problems wid many things..,,,but d most irritating part is wen i want to use internet i need to switch off my mobile network...so i cannot attend calls nor i can recieve msgs..and d secnd one is wid headset i can eceive calls only wid headset i cannot attend d call without headset nd am using blackberry bold 9700....plzzz do let me know if it has any kid of solution....
  5. torrado Williams's Avatar
    CrackBerry User

    Posts
    46 Posts
    #5  

    Default

    Call your carrier or network support to get appropiate help, its your network issue.

Posting Permissions