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  1. raverx3m's Avatar
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    Thread AuthorThread Author   #1  

    Default bold 9700 keys are crap

    i only had my 9700 for less than 3 weeks and i absolutely hate that fkn keyboard
    its small and the keys are oddly shaped which forces me to use my fingernails to type.

    a week ago i notticed that the coating on the keys is wearing off already

    2fkn weeks old damn it!!!!!!!!!!!

    i already have 3 keys with light poking thru the hole in the coating

    wtf RIM

    i really hate to say this because i love the blackbery phone but it seems that the quality goes down the drain with these new devices

    i dropped my old 8320 curve about 8 times on concrete and there was barely a scratch on it.
    and it was built solid. no squeaks or anything moving around

    my 8900 i dropped once and it looked like a damn chew toy
    although it was still better built than 9700 at lest 8900 keys held up for about 2-3 months before wearing off

    im so disapointed because i paid over 500 dollars for this damn phone.
  2. raverx3m's Avatar
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    Thread AuthorThread Author   #2  

    Default

    i wonder if RIM people ever show up on these boards
    because if i built something of this quality id be embarrassed to talk to the customers personally.
  3. artheman's Avatar
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    #3  

    Default

    the keys are incredible 3 months and going strong
  4. GG1
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    #4  

    Default

    I have no quality issues with mine. Having said that, I am amazed at how many people do have issues with keyboards, loose bezels, keys falling off, paint rubbing off etc... Unacceptable.

    Posted from my CrackBerry at wapforums.crackberry.com
  5. BBTelus8330's Avatar
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    #5  

    Default

    i can agree the keys are abit squeezed in but it takes time to get used to a new device like the 9700.
  6. John 1-12's Avatar
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    #6  

    Default

    That is the only complaint I have, they do seem cramped.

    But I am hoping I get used to it.

    I have not had any quality issues though.
  7. raverx3m's Avatar
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    Thread AuthorThread Author   #7  

    Default

    well let me word it a lil differently
    i had the 8320 and curve 8900 the keys are same exact size the phone size didnt change
    its the shape of the keys that forces you to use your fingernail instead of your thumb or finger.
    and that wears off the coat on the keys, creating very annoying holes in paing thru which the backlight shines thru and makes the phone look ugly and confuses people because they now have holes allover the keyboard.
  8. sonar_chris's Avatar
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    #8  

    Default

    If you've only had it for 3 weeks and there are issues with the build quality, return the phone, it has a 1 year warranty.
  9. BoldtotheMax's Avatar
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    #9  

    Default

    I have only had my phone a few days, but I have no problem typing on it....matter of fact, I find it a breeze and rarely make any mistakes on it.

    As far as the paint wearing off on the keys, I haven't had it long enough, but that is unacceptable IMO.

    Honestly though, I can type without looking at they keys, so is no problem with me, however would be a little pissed being it is one of the top BB phones out.

    I love mine and couldn't think of going with another phone....even though I was a hair away from a Nexus One, which was a nice phone.
  10. aznarc's Avatar
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    #10  

    Default

    where is your phone made?

    ps. how about a nail clipper?
  11. sainomis's Avatar
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    #11  

    Default

    I don't have any quality issues with my current keyboard, but on my first 9700 I did have a loose call end button. The paint isn't coming off of my keyboard, but I don't have to use my fingernails to type. My thumbs work just fine and I have large hands.
  12. danclyons's Avatar
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    #12  

    Default

    I have yet to have any issues typing on the 9700. As a matter of fact, I love typing on it. One small thing, not necessarily a problem with the keys, but if you hold down alt or the caps button and delete, it deletes the entire message you're sending. It's something I have to get used to but not a problem at all with the keys.
  13. bondapher's Avatar
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    #13  

    Default

    Keyboard is a bit tight yes but I don't have any quality issue neither. Bought mine in dec. Sorry to hear about yours man.

    Posted from my CrackBerry at wapforums.crackberry.com
  14. xeju's Avatar
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    #14  

    Default

    I like my keyboard a lot. I've had mine about a month. I think the size of the kbd is comparable to the Curves I had before. The little ridges make it much easier for me to type with my fingertips. I bet my speed has gone up 20% and accuracy maybe 10%. I do have relatively thin fingers for a guy and virtually no fingernails.

    In the month I've had it (which coincided with a billing period) I've exchanged over 10k sms messages, probably a similar amount of BBM and IM messages, and maybe 5-800 emails. There's no noticeable wear on the keys. But again, I use the pads of my thumbs, not my nails.

    To another poster - I believe the alt-key behavior has gone back to what you expect in later OS versions. I'm on .442, and can say for certain I don't have that issue.

    Posted from my CrackBerry at wapforums.crackberry.com
  15. Emu the Foo's Avatar
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    #15  

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    BEST, PHONE, EVER!!! BESTTER THAN ALL IPHONES I've HAD AND HELIO OCEAN

    Posted from my CrackBerry at wapforums.crackberry.com
  16. dLo GSR's Avatar
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    #16  

    Default

    i'm guessing your fingernails are chipping the paint.

    i use my thumbs.
    Previously: Blackberry Bold 9700 - 6.0.0.344
    Currently: Motorola Atrix - Android 2.2

    "Simplicity provides a fine line between elegance and plainness."
  17. qbnkelt's Avatar
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    #17  

    Default

    I've used berries since my first work-issued, ugly, blue thing waaaay back! Out of all of them ever since then, I've loved the spacing of the keys on my old 8310, and the keyboard on the 9000 was very comfortable. However, I've had no problem going to the 9700. Also, it's weird that the paint is chipping - I have acrylic nails and I use them to type. But I've had no paint chips at all! Have had the device since Nov 18th.
    Someone asked build location - mine is from Mexico.

    Posted from my CrackBerry at wapforums.crackberry.com
  18. JustPlainJef's Avatar
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    #18  

    Default

    I also started out with a BlueBerry, and had a personal 8320 and a work-issued 9000. I just went to a 9700 last weekend. The keyboard feels wrong (I have no other way to describe it), but considering how bad it feels, I am amazed at how well I'm typing on it. And I'm a big guy with big hands, and I use my thumb pads to hit the keys just fine.
    Enjoy yourself.. Enjoy others too if given the chance...

    GO CUBS GO!!!

  19. qbnkelt's Avatar
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    #19  

    Default

    Quote Originally Posted by JustPlainJef View Post
    I also started out with a BlueBerry, and had a personal 8320 and a work-issued 9000. I just went to a 9700 last weekend. The keyboard feels wrong (I have no other way to describe it), but considering how bad it feels, I am amazed at how well I'm typing on it. And I'm a big guy with big hands, and I use my thumb pads to hit the keys just fine.
    I think it may be unfamiliariy, in a way. But if you have big hands you may be at a disadvantage.
    My husband loves my 9700, but because he plays bass he has funny fingertips, with calluses. He can't use my device and still has his 9000.
    He's waiting for the next largish Berry!

    Posted from my CrackBerry at wapforums.crackberry.com
  20. TheComebackKidd's Avatar
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    #20  

    Default

    Quote Originally Posted by raverx3m View Post
    i wonder if RIM people ever show up on these boards
    because if i built something of this quality id be embarrassed to talk to the customers personally.
    Ok then how do you explain the countless people that don't have this problem? They are RIMs doing as well.

    You must have done something to cause the paint to chip. It doesn't just MAGICALLY chip on its own. User error is always a consideration in a situation like this.

    Try looking at the whole picture before shooting off at the mouth and making broad assumptions that can't be 100% verified for 100% of the people that use the same product.
    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by TheComebackKidd; 02-19-2010 at 06:30 AM.
  21. spitothec's Avatar
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    #21  

    Default

    Had mine 2mo's and no issues.. Love they keyboard, love the shape. Still getting used to the size coming from a 9000.

    Posted from my CrackBerry at wapforums.crackberry.com
  22. pantlesspenguin's Avatar
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    #22  

    Default

    I came to BB from the Sidekick line, which most likely has the largest & most spaceous keyboard of anything on the market. It only took a couple of weeks to get the keyboard down. I just have to angle my thumbs differently than on the Sidekick, but that's the ONLY thing that's changed. Now, I think the keyboard is pretty darn comfortable. I suggest you get some nail clippers & start typing w/ the tips of your thumbs & not your nails & you'll keep the paint from chipping.
  23. stelorone's Avatar
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    #23  

    Default

    I noticed that the keys were more awkward at first too... and I thought it was way worse than my 8310. My fingers would slip off all of the time. Then I thought maybe it was just because of my fingernails. Once they were clipped the typing is just so much easier. So, now I practice good nail hygiene and i can BBM all I want!

    I will say this though... the keyboard is likely designed too close together. When you compare the physical attributes of the 8300 series to the 9700, the body looks like it could have accepted a "better" keyboard such as on the 8300 line. I guess though that in order to stay ahead of the curve (no pun intended) they need to make the phones appear to be advanced from previous generations.
  24. noaim's Avatar
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    #24  

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    i have no issue with mine!
    Guys/Gals when I post things I am posting to the best of my knowledge if I am for certain incorrect please correct me more knowledge to me helps. Thanks!
    http://twitter.com/sn4p2k10
  25. syb0rg's Avatar
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    #25  

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    Quote Originally Posted by raverx3m View Post
    i wonder if RIM people ever show up on these boards
    because if i built something of this quality id be embarrassed to talk to the customers personally.
    The keyboard is fine....

    Posted from my CrackBerry at wapforums.crackberry.com
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