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  1. jaycnchacko's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Default Blackberry 9700 Camera Problem

    Hi ,

    I purchased my Bold 9700 almost a month back. However a lot of busy days followed and i did not get time to explore the new phone. About a week back i took the first photos with the bb camera. The photos seemed to have a greenish tinge to it. I initially thought it might be due to the lights in the room.

    I went out and have subsequently taken photos in every possible place adequately lit. I have also tried playing around with the camera settings to see if the problem is resolved but to no avail. each photo has a strange greenish tinge to it. Even the sepia mode produces kind of a different image. I am attaching below a couple of photos taken with the phone. Please advice if this is a manufacturing defect?

    And yes.. i havent dropped my phone even once, just to eliminate the doubt of physical damage/external damage

    Thanks in advance. Images below:

    Blackberry 9700 Camera Problem-img00080-20100512-1300.jpg

    Blackberry 9700 Camera Problem-img00081-20100512-1301.jpg

    Blackberry 9700 Camera Problem-img00082-20100512-1301.jpg
  2. BerryUK's Avatar
    CrackBerry Abuser

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    #2  

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    Send your phone back for replacement or repair, looks like the Lens is damaged internally. There no setting on the phone that does that.
    Current 9700 OS: v6.0.0.534 Official
    If my post was helpful, please say thanks ↓
  3. M7mdAA's Avatar
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    #3  

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    thats for sure a manufacturing defect . Sounds stupid but did you try a battery pull ?
  4. jaycnchacko's Avatar
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    Thread AuthorThread Author   #4  

    Default

    yes, i have tried the battery pull ... no change
    really pisses me off new phone problems
  5. redline80's Avatar
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    #5  

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    camera -> options ->color effect ->acid trip -> off

    just kidding, definitely send it in for a replacement.
  6. BerryUK's Avatar
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    #6  

    Default

    Quote Originally Posted by jaycnchacko View Post
    yes, i have tried the battery pull ... no change
    really pisses me off new phone problems
    Like cars and just about everything else. Batteries are made in different locations. Never think just cause its new, that its going to be perfect. Issues crop up, it happens.

    Get the phone replaced.
    Current 9700 OS: v6.0.0.534 Official
    If my post was helpful, please say thanks ↓
  7. Pi Guy 3.14's Avatar
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    safety, rolling, clothes, hair, bowling, bobby?
    #7  

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    Quote Originally Posted by redline80 View Post
    camera -> options ->color effect ->acid trip -> off

    just kidding, definitely send it in for a replacement.
    haha. Thats what I was thinking
  8. bmwmpower's Avatar
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    #8  

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    Is the lens of the camera smudged and/or dirty? Make sure it's absolutely clean. Dirty lenses don't affect photography on a normal camera, but since our lenses are so tiny, even the smallest smudge or dirt will throw things off. I wipe my BB's camera lens off EVERY TIME i take a pic because small smudges throw the picture off COMPLETELY. Give it a shot.
  9. bmwmpower's Avatar
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    #9  

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    oh wow, didn't see the first pic of the laptop. yeah your phone is trashed. trade it in haha

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