Blackberry 9700 Camera Problem

**jaycnchacko** · 05-12-2010, 04:05 AM

Hi ,

I purchased my Bold 9700 almost a month back. However a lot of busy days followed and i did not get time to explore the new phone. About a week back i took the first photos with the bb camera. The photos seemed to have a greenish tinge to it. I initially thought it might be due to the lights in the room.

I went out and have subsequently taken photos in every possible place adequately lit. I have also tried playing around with the camera settings to see if the problem is resolved but to no avail. each photo has a strange greenish tinge to it. Even the sepia mode produces kind of a different image. I am attaching below a couple of photos taken with the phone. Please advice if this is a manufacturing defect?

And yes.. i havent dropped my phone even once, just to eliminate the doubt of physical damage/external damage

Thanks in advance. Images below:

IMG00080-20100512-1300.jpg

IMG00081-20100512-1301.jpg

IMG00082-20100512-1301.jpg

**BerryUK** · 05-12-2010, 04:40 AM

Send your phone back for replacement or repair, looks like the Lens is damaged internally. There no setting on the phone that does that.

**M7mdAA** · 05-12-2010, 04:41 AM

thats for sure a manufacturing defect . Sounds stupid but did you try a battery pull ?

**jaycnchacko** · 05-12-2010, 06:27 AM

yes, i have tried the battery pull ... no change

really pisses me off new phone problems

**redline80** · 05-12-2010, 06:42 AM

camera -> options ->color effect ->acid trip -> off

just kidding, definitely send it in for a replacement.

**BerryUK** · 05-12-2010, 07:14 AM

Originally Posted by jaycnchacko

yes, i have tried the battery pull ... no change

really pisses me off new phone problems

Like cars and just about everything else. Batteries are made in different locations. Never think just cause its new, that its going to be perfect. Issues crop up, it happens.

Get the phone replaced.

**Pi Guy 3.14** · 05-12-2010, 08:56 AM

Originally Posted by redline80

camera -> options ->color effect ->acid trip -> off

just kidding, definitely send it in for a replacement.

haha. Thats what I was thinking

**bmwmpower** · 05-12-2010, 01:00 PM

Is the lens of the camera smudged and/or dirty? Make sure it's absolutely clean. Dirty lenses don't affect photography on a normal camera, but since our lenses are so tiny, even the smallest smudge or dirt will throw things off. I wipe my BB's camera lens off EVERY TIME i take a pic because small smudges throw the picture off COMPLETELY. Give it a shot.