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# 103

11-19-2009, 01:43 PM
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| | CrackBerry User Device(s): 9700 (Bold) Carrier: Vodafone | | Join Date: May 2009 Posts: 87 Likes Received: 0
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Okay that's it I am officially "Anal". OCD has kicked in, which means I contacted Vodafone today, explained the problem and that I believe this is a design fault.
They are sending a new one tomorrow morning via courier.
I got the impression that they were more than aware of the problem, as when I asked how do I know if they replacement will have a leaning trackpad or not, she replied that they are now clear of the first batch and that these will be coming from a different factory!
The rep said she hadn't seen the phone, but that I have another 28 days to return it for a NEW, and not refurb replacement.
I will report back my findings.
Legs crossed |