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Old 02-02-2012, 08:15 PM
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Default Annoying OS Installation Problem NEED HELP NOW!

I have a problem i NEEED to resolve now

I keep getting this OS install error or my blackberry:
"the blackberry desktop software does not have device software for the device that you have connected"

The device is currently wiped with no OS and the 507 error and all the os's I try wont work even the one that was previously on it. Im getting pissed off and I need a fix for this..

I deleted the vendor file, have uac off, have administrator rights, did restarts and everything and it WILL NOT work, usually I have no problems installing os's on any of my blackberrys but RIM is pissing me off now with this.

ANY help greatly appreciated !!
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Old 02-02-2012, 08:53 PM
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Quote:
Originally Posted by Rizzle4510 View Post
I have a problem i NEEED to resolve now

I keep getting this OS install error or my blackberry:
"the blackberry desktop software does not have device software for the device that you have connected"

The device is currently wiped with no OS and the 507 error and all the os's I try wont work even the one that was previously on it. Im getting pissed off and I need a fix for this..

I deleted the vendor file, have uac off, have administrator rights, did restarts and everything and it WILL NOT work, usually I have no problems installing os's on any of my blackberrys but RIM is pissing me off now with this.

ANY help greatly appreciated !!

Did you delete the 2nd Vendor file?
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Old 02-03-2012, 06:35 AM
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Use this tool to delete all vendor.xml files.

Vendor XML Remover V1.0
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Old 02-03-2012, 11:18 AM
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Launch the installer from apploader instead, after you deleted all the vendor files and installed the device software on your pc.
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Old 02-03-2012, 11:31 AM
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The infamous 2nd vendor.xml file. It gets installed every time you update or or re-install Desktop Manager.

I think that file has been responsible for more cussing than any other thing on this entire website.

Crackberry should just mention it in the website banner up top.
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C:\Program Files\Common Files\Research In Motion\AppLoader\vendor.xml <~ DELETE
C:\Users\*User Name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML\vendor.xml <~ DELETE
C:\Program Files\Common Files\Research In Motion\AppLoader\loader.exe <~ (Right Click) RUN AS ADMINASTRATOR
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Bold 9700   Annoying OS Installation Problem NEED HELP NOW!

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