9700 browser stuck on 'loading' message

**alextee_1** · 06-04-2012, 06:49 PM

Basically its quite an annoying problem..
When I open the browser which usually opens google cos its my homepage, the bottom bar just says loading and the bar does move across as if it was making progress but the page is just white, and that will stay like that. Changing it to wi-fi and clearing cache/history does nothing. Battery pull will solve it but sometimes I might have to do it more than twice a day. Any idea why this could be happening? Too much changing between wi-fi and mobile net or ??

**f0xx386** · 06-06-2012, 01:22 PM

Not clearing cookies when they have stacked up causes this issue, as most leave cookies out when cleaning up due to the fact phone will not login automatically to sites or face book etc, where one is a member.

**alextee_1** · 06-06-2012, 09:37 PM

Originally Posted by f0xx386

Not clearing cookies when they have stacked up causes this issue, as most leave cookies out when cleaning up due to the fact phone will not login automatically to sites or face book etc, where one is a member.

I don't mind re-entering login info I don't think its a cookie problem or if it is then clearing them doesn't solve it, I have to do battery pull everytime. It also works when I don't bother clearing cookies/cache and just battery pull, leaving the cookies there. Which makes me think its nothing to do with them.. :s puzzled cause I've googled and stuff but found nothing

**bpcc** · 06-07-2012, 12:48 PM

I'm experiencing the exact same thing. I just noticed this yesterday. I haven't tried a battery pull. I'm thinking of getting a new browser app to see if I can work around this.

**jrocke0w0** · 06-20-2012, 08:23 PM

Mine was doing this Monday night and I thought it was just my carrier. I pulled the battery yesterday in the afternoon and have had a problem since 9700/5.0.0.862

**doconabike** · 06-21-2012, 12:59 PM

I'm having the same problem with the browser despite removing the battery for extended periods, clearing caches as advised in this thread and others and trying wifi and 3G areas.

Anyone out there any ideas?

**qc424** · 07-23-2012, 04:29 PM

Confirmed on 9700 AT&T 5.0.0.979, unlocked on T-Mobile. Problem started when I still had AT&T (late May), persists with T-Mobile (late June switch).

It will load the first request at its usual snail's pace, but any subsequent requests fail, including links clicked on first page. Battery pull allows another page to load, but, then, those subsequent requests meet the same blank fate.

I installed another browser (Opera Mini).