9700 blank white screen. HELP!!!

**bbtoh** · 11-06-2009, 07:41 PM

Hey guys, I took my blackberry 9700 out of the holster and I noticed the screen was white. There is nothing but a WHITE screen. I did a soft reset and it went back to normal.
Did anyone had this problem before?
I just wanted to know if this should be a big concern.
Thanks

**g00n3r** · 11-06-2009, 07:54 PM

Yeah send it back...

Seriously, would you send a pc back just because it crashed?

**brindaarnold** · 11-06-2009, 08:14 PM

If you're talking about the "pocket" type holster with the battery in it that puts the phone to sleep, my 8310 used to do it ALL THE TIME until I stopped using the case. I just use a screen protector and skin now and it has NEVER done it again. Hopefully more 9700 owners will respond so you know for sure.

**GG1** · 11-06-2009, 08:36 PM

Tour did that sometimes when taking out of holster on stock OS (.40) has never done it since i upgraded. I dont think it is a big concern.

Posted from my CrackBerry at wapforums.crackberry.com

**mortys11** · 11-06-2009, 08:49 PM

Originally Posted by bbtoh

Hey guys, I took my blackberry 9700 out of the holster and I noticed the screen was white. There is nothing but a WHITE screen. I did a soft reset and it went back to normal.
Did anyone had this problem before?
I just wanted to know if this should be a big concern.
Thanks

are u using a different theme than stock ?

**PeterMac88** · 11-06-2009, 09:30 PM

Originally Posted by mortys11

are u using a different theme than stock ?

yea what he said. customized themes aren't going to work on OS 5.0 properly yet.

**bbtoh** · 11-07-2009, 12:02 AM

no, all I did was changed the wallpaper. 480x360

**greggebhardt** · 11-07-2009, 07:27 AM

no other added software or mods?

**bbtoh** · 11-07-2009, 08:30 AM

Originally Posted by greggebhardt

no other added software or mods?

No, nothing at all.

**BMUR** · 11-07-2009, 08:35 AM

really i wouldnt be concerned

**bbtoh** · 11-07-2009, 08:45 AM

BMUR

have you noticed anything that's unusal....such as the the booting sequence for soft reset (alt, shift, and del) is different at times?
just curious. cuz when I do it, at times, there would be a different sequence when soft resetting.
Let me know, thanks

**Booya16** · 12-10-2009, 05:19 AM

Hi bbtoh,

Did you ever resolve your issue with the random white screens. I also have a 9700 and have the same issue. Within a week of purchasing I was getting the same issue. Not sure it is a h/w issue as i sent my Bold back for repairs and was told there was nothing wrong with it.

It's only after restoring my data & 3rd party apps that i get these random white screens of death.