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  1. bbtoh's Avatar
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    Thread AuthorThread Author   #1  

    Default 9700 blank white screen. HELP!!!

    Hey guys, I took my blackberry 9700 out of the holster and I noticed the screen was white. There is nothing but a WHITE screen. I did a soft reset and it went back to normal.
    Did anyone had this problem before?
    I just wanted to know if this should be a big concern.
    Thanks
  2. g00n3r's Avatar
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    Yeah send it back...

    Seriously, would you send a pc back just because it crashed?
  3. brindaarnold's Avatar
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    That's SO 2009
    #3  

    Default

    If you're talking about the "pocket" type holster with the battery in it that puts the phone to sleep, my 8310 used to do it ALL THE TIME until I stopped using the case. I just use a screen protector and skin now and it has NEVER done it again. Hopefully more 9700 owners will respond so you know for sure.
    http://forum.tipb.com/index.php?referrerid=168934

    "Never do anything that you wouldn't want to explain to the paramedics." ~Author Unknown
  4. GG1
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    #4  

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    Tour did that sometimes when taking out of holster on stock OS (.40) has never done it since i upgraded. I dont think it is a big concern.

    Posted from my CrackBerry at wapforums.crackberry.com
  5. mortys11's Avatar
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    4.6.0.245
    #5  

    Default

    Quote Originally Posted by bbtoh View Post
    Hey guys, I took my blackberry 9700 out of the holster and I noticed the screen was white. There is nothing but a WHITE screen. I did a soft reset and it went back to normal.
    Did anyone had this problem before?
    I just wanted to know if this should be a big concern.
    Thanks
    are u using a different theme than stock ?
  6. PeterMac88's Avatar
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    #6  

    Default

    Quote Originally Posted by mortys11 View Post
    are u using a different theme than stock ?
    yea what he said. customized themes aren't going to work on OS 5.0 properly yet.
    Blackberry Bold-2 (9700) - 5.0.0.415
    Blackberry Storm 2 (9550) - 5.0.0.320 hybrid build 5
    Blackberry Bold (9000) - 5.0.0.411
    Blackberry Curve (8900) - 5.0.0.411
  7. bbtoh's Avatar
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    Thread AuthorThread Author   #7  

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    no, all I did was changed the wallpaper. 480x360
  8. greggebhardt's Avatar
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    Not - NO!
    #8  

    Default

    no other added software or mods?
  9. bbtoh's Avatar
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    Default

    Quote Originally Posted by greggebhardt View Post
    no other added software or mods?
    No, nothing at all.
  10. BMUR's Avatar
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    #10  

    Default

    really i wouldnt be concerned
  11. bbtoh's Avatar
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    Thread AuthorThread Author   #11  

    Default

    BMUR

    have you noticed anything that's unusal....such as the the booting sequence for soft reset (alt, shift, and del) is different at times?
    just curious. cuz when I do it, at times, there would be a different sequence when soft resetting.
    Let me know, thanks
  12. Booya16's Avatar
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    #12  

    Default

    Hi bbtoh,

    Did you ever resolve your issue with the random white screens. I also have a 9700 and have the same issue. Within a week of purchasing I was getting the same issue. Not sure it is a h/w issue as i sent my Bold back for repairs and was told there was nothing wrong with it.

    It's only after restoring my data & 3rd party apps that i get these random white screens of death.
  13. greggebhardt's Avatar
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    #13  

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    Quote Originally Posted by Booya16 View Post

    It's only after restoring my data & 3rd party apps that i get these random white screens of death.
    You must take it as a hint that your 3rd party software is causing it.

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