9700 antenna

**ttsoldier** · 05-04-2010, 07:20 AM

So friend was telling me that his 9700 top volume button was not working. So I took apart the phone and fixed it for him. I put it together and he went on his way. This morning he is telling me that in places he would have full signal, he is now getting one bar. In his house, he gets no singal.

What could be causing this? May I have touched the antenna or something? I don't even know WHERE the antenna is

**dcgore** · 05-04-2010, 07:23 AM

It is kind of hard to say whether our not you caused a malfunction by taking the phone apart since i can't tell what you did. I would imagine, and this is from my own experience when i take my phones apart, that no damage should've been caused.

I think the only way of knowing is by taking the phone apart and putting it back together once again.

**ttsoldier** · 05-04-2010, 07:53 AM

Do you know where the antenna is located?

I just took apart my 9700 and put it back together and it works fine. I've taken apart numerous phones and never seen this.

**fatboy97** · 05-04-2010, 08:23 AM

I believe the antenna is near the bottom of the phone... not totally sure about that since I really don't want to VOID my warranty like you just did for your friend.

**ttsoldier** · 05-04-2010, 09:17 AM

There was no warranty to be voided

**jf9183** · 05-30-2010, 09:46 PM

I got a new housing for my blackberry and took it to be put on by a licensed cell phone place. When I got home, I had NO service. I had to actually drive two miles away from my apartment before I could get any. Did you ever find out how to fix it?? I miss my phone!

**Rootbrian** · 05-31-2010, 04:03 AM

The housing could be containing some kind of metal shielding that's cutting service or it's a new bug RIM didn't fix.

Posted from my CrackBerry at wapforums.crackberry.com

**ttsoldier** · 06-02-2010, 12:07 PM

Originally Posted by jf9183

I got a new housing for my blackberry and took it to be put on by a licensed cell phone place. When I got home, I had NO service. I had to actually drive two miles away from my apartment before I could get any. Did you ever find out how to fix it?? I miss my phone!

I simply took the phone apart and put it back together.

The problem was gone.

**BB8320toBBONYXtoBB8320** · 06-09-2010, 10:31 AM

i think the antenna is located at the back of the bottom casing on top .. do you see the flex ribbon? i think thats the one... cause im having the same problem if you hold alt and type nmll it says -256 (the signal) the normal signal is between 40 to 100 and mine is -256.. please help me also on solving the same problem thank you .. pls do message me at cyrusvmd1@yahoo.com plssss

**Totalimmortal363** · 06-09-2010, 10:41 AM

If you forgot the two screws at the bottom of the device, this will affect service severely. I'm talking about the two screws under the trim plate with the carrier branding.