What happened to my phone?

[jwang217]

bit of an emergency here. so i decided to reboot my 9650 with quickpull since i hadnt done it in a while. after it rebooted, my battery has been draining extremely fast. i rebooted it again and recharged the battery but its still draining like never before. what should i do? please help!

[jaydee5799]

Originally Posted by jwang217

bit of an emergency here. so i decided to reboot my 9650 with quickpull since i hadnt done it in a while. after it rebooted, my battery has been draining extremely fast. i rebooted it again and recharged the battery but its still draining like never before. what should i do? please help!

Please check to see that you don't have multiple apps open like FB, Twitter etc...they will drain.

Also, are you in an area with good signal?
Is your wi-fi on? It should be on to save your battery.

[jwang217]

absolutely nothing has changed. i used have great battery life. its just after this reboot. i dont understand why. my fb and twitter were always set to 1 hour refresh and i know how to close them. am i supposed to drain the battery and then recharge?

[lak611]

Every time you reboot the battery will drain while the device takes its 5 minutes or so to reboot.

[jwang217]

i have great signal and everything. i honestly know how to take care of my phone. but for the last 4 hours. its been draining at twice the rate it normally does and i dont know why.

[sedalia066]

Almost always an app running that you do not recognize. Push and hold the BB bitton to check apps running in the background. If an app loaded in past few days maybe delete and reinstall.

[jwang217]

i only have 6 apps running in the background and those are 6 that i can never close. home, messages, etc. i really dont think this is a normal problem. i'm going to let the battery drain completely and then recharge. if anyone has a better idea, please let me know

[Reubechs]

Originally Posted by jwang217

i only have 6 apps running in the background and those are 6 that i can never close. home, messages, etc. i really dont think this is a normal problem. i'm going to let the battery drain completely and then recharge. if anyone has a better idea, please let me know

Six? If it's not the broswer, messages, BBM, phone app, or homescreen it can most certainly be closed.

[lak611]

Originally Posted by Reubechs

Six? If it's not the broswer, messages, BBM, phone app, or homescreen it can most certainly be closed.

Unless the sixth one is visual voicemail.

[jwang217]

they are those six... home, messages, phone, bbm, browser, and youmail. its impossible to get rid of them.

now theres a new problem: at the upper right, that arrow that tells you when you when you're sending out/receiving info keeps flickering nonstop. i know thats not normal. please don't tell me i have my facebook or twitter constantly reloading. i've checked all that. i promise i dont have any setting that is out of ordinary. so if you've had this problem before and not caused by the things i just listed, let me know.

[lak611]

Originally Posted by jwang217

they are those six... home, messages, phone, bbm, browser, and youmail. its impossible to get rid of them.

now theres a new problem: at the upper right, that arrow that tells you when you when you're sending out/receiving info keeps flickering nonstop. i know thats not normal. please don't tell me i have my facebook or twitter constantly reloading. i've checked all that. i promise i dont have any setting that is out of ordinary. so if you've had this problem before and not caused by the things i just listed, let me know.

Are you in any Blackberry Messenger groups? What you are describing is typical whenever a member rejoins a group. Everyone in the group has battery drain and frequent hourglassing. I know because I am in some groups and experience that problem.

[Reubechs]

Originally Posted by lak611

Unless the sixth one is visual voicemail.

Was not aware of that, thanks.

[jwang217]

Originally Posted by lak611

Are you in any Blackberry Messenger groups? What you are describing is typical whenever a member rejoins a group. Everyone in the group has battery drain and frequent hourglassing. I know because I am in some groups and experience that problem.

no i dont even use BBM. not even registered with it. could the problem be with quickpull?

also does anyone know of a battery app that can tell me what app is draining my battery?

[Reubechs]

Originally Posted by jwang217

no i dont even use BBM. not even registered with it. could the problem be with quickpull?

also does anyone know of a battery app that can tell me what app is draining my battery?

That's entirely possible and very easy to figure out: reboot in safe mode so no 3rd party apps start up, or simply delete quickpull. You can re-install it later on if you so desire.

[jwang217]

how do u reboot in safe mode?