Verizon BlackBerry Bold Error... HELP!!

**_YoKolorMeBadd** · 11-06-2011, 05:28 AM

Hey guys,

A couple days ago when I turned on my blackberry I got a white screen that looked like this:

ImageUploadedByTapatalk1320578681.103582.jpg

This happened once before but I just reinstalled the OS and everything came back to normal. Unfortunately, this time it's in a permanent reboot. Now before you guys tell me to reinstall the OS or wipe my device from JL_Cmdr, BBSAK, or the AppLoader... I've already done those steps and it didn't work. I've looked on numerous forums and google but none of the solutions seem to work for my phone. I would appreciate it if any one from this forum could steer me in the right direction. Thanks. Btw, I just installed the latest Verizon OS 6 version.

**tkcdamar** · 11-06-2011, 07:01 AM

does your computer recognize the device when plugged in to the USB port?

**_YoKolorMeBadd** · 11-06-2011, 08:48 AM

Originally Posted by tkcdamar

does your computer recognize the device when plugged in to the USB port?

Yes, I can go into AppLoader and my pin will show up. It doesn't do the "unknown" thing so I can kick it out of the reboot loop. When I try to reinstall everything via Loader, it goes through everything but the blackberry screen will get stuck near the end if the loading screen. I have a video showing what happens:

When I try to reload the software via the DM it goes through until it says "connecting to device... This may take 30minutes" then gets stuck and reboots continuously.

**eve6er69** · 11-06-2011, 09:28 AM

Have you tried just downloading the full os itself and instead of using dm to install it use bbsak?

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**_YoKolorMeBadd** · 11-06-2011, 10:56 AM

Originally Posted by eve6er69

Have you tried just downloading the full os itself and instead of using dm to install it use bbsak?

Sent from my thumbs using Tapatalk

Yep, I've done that already.

**Culex316** · 11-06-2011, 06:00 PM

Damn...that error code looks like it could be the phone itself (the hardware...)...do one more OS reload with a different OS just to be sure and well...if it happens again then I'm afraid you're gonna have to get the phone replaced

Just my two cents

**_YoKolorMeBadd** · 11-07-2011, 01:31 AM

Originally Posted by Culex316

Damn...that error code looks like it could be the phone itself (the hardware...)...do one more OS reload with a different OS just to be sure and well...if it happens again then I'm afraid you're gonna have to get the phone replaced

Just my two cents

Thanks but I've tried that too. I tried the latest Verizon OS 6 version and the latest OS 5 version. Still doesn't work.