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Old 02-08-2012, 07:39 PM
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Default Upgrade lost my old MMS messages

I just updated my phone yesterday to Bundle 3084 (v6.0.0.719). Everything was backed-up beforehand, and things are back in place EXCEPT my MMS messages. I even have the threads restored, but the pieces of the conversation that contained photos are missing. In other words, in this conversation, the third line is missing:

A: What's up? I'm at some place.
B: Really? Is it cool?
A: You tell me (includes image)
B: Wow, that looks cool.

I'm able to send/receive new MMS messages; I didn't lose that functionality. Do you know where I might be able to recover these? The upgrade was performed wirelessly, so it's possible the images are somewhere on the enterprise server at work. I'm hoping I can just find them somewhere on my phone.
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Old 02-09-2012, 12:44 PM
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Whenever someone has a problem loading an OS lots of times it has to do with doing it OTA or through DM. Try downloading .719 to a PC and load it using apploader. Restore settings with DM and hopefully that will work for you.
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Old 02-09-2012, 07:47 PM
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Quote:
Originally Posted by wef3 View Post
I just updated my phone yesterday to Bundle 3084 (v6.0.0.719). Everything was backed-up beforehand, and things are back in place EXCEPT my MMS messages. I even have the threads restored, but the pieces of the conversation that contained photos are missing. In other words, in this conversation, the third line is missing:

A: What's up? I'm at some place.
B: Really? Is it cool?
A: You tell me (includes image)
B: Wow, that looks cool.

I'm able to send/receive new MMS messages; I didn't lose that functionality. Do you know where I might be able to recover these? The upgrade was performed wirelessly, so it's possible the images are somewhere on the enterprise server at work. I'm hoping I can just find them somewhere on my phone.
i too upgraded wirelessly and experienced the same thing. i backed up via desktop manager initially and couldn't get it to update through that, so i attempted to update over the air and it worked fine - all of my settings, pictures, messages, etc remained but my MMS images are gone. and the worst part is, i can't selectively restore because the wired backup did NOT take. i didn't find this out until later, bummer!

so, if it backed everything up when i did the wireless backup (emails, settings, media files, pics, applications, etc.), and everything came back EXCEPT the MMS images...where are they?

it's a mystery!
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Last edited by builthatch; 02-09-2012 at 08:12 PM.
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