sprint 9650 voicemail???? wtf!

[90sjake]

Ok guys so I used blackberries for 2 years then last jan I went on to htc evo. Needless to say my evo is in my drawer as of last week when I purchased a 9650 cause it suits me better for my work conditions at the railroad. My only problem is I'm not getting anyvoice mail icon! I had a 9330 back in the day that had visual voicemail. I'm bummed to see this sprint 9650 doesn't have that but why the heck isn't there even a notification when someone leaves me a voice mail???? I just have to call my self couple times a day to see if I have a voicemail! What's the deal here? I don't even get a little icon or anything saying I've got a voicemail. Please respond . I'm using the lastest os 6 from sprint. Even tried using the latest os 5 and still didn't make a difference.

Posted from my CrackBerry at wapforums.crackberry.com

[rottonj]

There must be a setting wrong somewhere. I get notified for every voicemail. Im no expert but im sure someone will post on where to begin your search. Yea no visual voice mail is a bummer, seems like this device should have it if the Style does.

[spencerdl]

Its not a phone problem, its a carrier problem (Sprint). The same thing happened to me approx 6 months ago, it lasted approx 72 hours. A Sprint tech has to refer your phone to a Blackberry rep and then the BB rep has to go into the system, ect., ect, ect. Its all done over a landline because the phone in question has to be "coded" while your on the landline so be prepared to be on the landline for a couple of hours. Haven't had a problem since.
My 9650 performance actually improved.

[cherimoya]

note this is for os five
i didn't do any of this hours of setting up with sprint and rim, but discovered how to get reel to reel icon for voicemails. from homescreen, press menu, and see all icons. again press menu, choose options, shows 'homescreen preferences' i set my active one to 'research in motion' and my layout to zen. no longer remember which of these / or both did trick.