out of nowhere my blackberry went nuts... could use some help

[Perz]

Like the title says, out of nowhere today my blackberry started getting all screwy on me.
I was typing a text and started experiencing delays when I typed. It kept happening, so I took out the battery for a minute and restarted it.

After I did that it started back up properly, but now the keypad doesn't work anymore. The scroll pad kind of works... I can scroll left and right, but if I click it on one of the email/text/bbm/etc icons, nothing happens.

So all I can do now is go to my "homepage"? (is that what it's called?), and nothing more. If I recieve a call I can't press the button to accept it.

Have no idea what caused this. Any help would be greatly appreciated.
THanks!

[Heavy Fluid]

Did you drop the phone, or did it get any moisture or water damage?

[SwitchBeach]

Definitely sounds like a possibility of moisture damage.

[Perz]

No moisture or water damage.
I dropped the phone a few months ago and the screen did crack a bit. Have a few screwed up spots on the screen now, but it's been like this for months and never affected my phone before.

[eve6er69]

Moisture can happen from just being in your pocket and your leg moisture between the phone and you.




Sent from my finger tips using Tapatalk

[spencerdl]

Pull the battery out and check the moisture strip. Sounds like damage from some type of internal moisture

[SwitchBeach]

Even without the "moisture strip" showing moisture, the device can have moisture damage on the keypad from things like being in a steamy bathroom, sweaty pocket, wet hands, wet hair, high humidity environment, etc.

[youknwwho]

Heck, how about getting your hand on some distilled water and wash you phone really good(Remember to remove you battery FIRST) and pop it into a bucket of white rice. But that is based on my general mobile phone knowledge so you better take it with a grain of salt. You better of getting your phone repaired by your dealer/ carrier though

[trucky]

Originally Posted by youknwwho

Heck, how about getting your hand on some distilled water and wash you phone really good(Remember to remove you battery FIRST) and pop it into a bucket of white rice. But that is based on my general mobile phone knowledge so you better take it with a grain of salt. You better of getting your phone repaired by your dealer/ carrier though

Wow! Intentionally putting several hundred dollars worth of electronics in water? I am speechless.

[jaydee5799]

What about multiple battery pulls?

[spencerdl]

Originally Posted by SwitchBeach

Even without the "moisture strip" showing moisture, the device can have moisture damage on the keypad from things like being in a steamy bathroom, sweaty pocket, wet hands, wet hair, high humidity environment, etc.

Wow, I didn't know the phone has to be droped in liquid to activate the moisture strip, what good is that, I would know if I droped it in a bucket of water

[cubez]

Originally Posted by spencerdl

Wow, I didn't know the phone has to be droped in liquid to activate the moisture strip, what good is that, I would know if I droped it in a bucket of water

I think the moisture strip is more for warranty purposes than anything else.

[Heavy Fluid]

I don't suggest following youknwwho's advice about the distilled water. Not sure if that is a joke or not, but I would never do that.

[cubez]

I believe that distilled water is used when you spill something corrosive like soda. It's a last resort and it doesn't apply for this situation.

[youknwwho]

Yeah it's the last resort and the only time I saw my local re-seller did that was to a 8830 drop into a puddle at a construction site. It no joke they did that but I wouldn't do it to my phone if the moisture was cause by sweat or some thing of that nature