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  1. Soxeye's Avatar
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    Thread AuthorThread Author   #1  

    Default Keyboard and Buttons Not Working...Please Help!

    So all the buttons on my 9650 just stopped working. Keyboard, Trackpad, Top Buttons don't work. I didn't spill water on it and i've tried a battery pull...still a no go. Please Help!
  2. MrObvious's Avatar
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    #2  

    Default

    1) Hook up to computer, backup with DM.
    2) Try to reinstall OS via DM.
    3) If the above don't work, take it to Verizon, get a new Bold.
    ???
    5) Profit.
  3. hamsterwheel's Avatar

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    #3  

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    Quote Originally Posted by Soxeye View Post
    So all the buttons on my 9650 just stopped working. Keyboard, Trackpad, Top Buttons don't work. I didn't spill water on it and i've tried a battery pull...still a no go. Please Help!
    Hi!
    The same thing happened to mine. I tried everything as you did, and nothing worked.
    If you can, do as MisterObvious suggested about re-installing the OS. It didn't work for me though.
    I called Verizon and they shipped me another phone right away...
    If you are under warranty you should be fine.
  4. Soxeye's Avatar
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    Thread AuthorThread Author   #4  

    Default

    Thanks for the replies! I actually did a battery pull, left the battery out overnight, put the battery back in the morning and everything is working again...gotta love blackberrys :-D

    Posted from my CrackBerry at wapforums.crackberry.com
  5. hamsterwheel's Avatar

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    #5  

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    Quote Originally Posted by Soxeye View Post
    Thanks for the replies! I actually did a battery pull, left the battery out overnight, put the battery back in the morning and everything is working again...gotta love blackberrys :-D

    Posted from my CrackBerry at wapforums.crackberry.com
    Glad it worked out for you! Amazing little things, these BB's!
  6. hellomms's Avatar
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    #6  

    Default Same issue with 9700

    I called T-mobile to get me the unlock code, after unlocking as per instruction I restarted the phone and it now has the same issue. None of the buttons work, the screen works, phone gets the calls but I cant receive since buttons dont work.
  7. mzfluffy2345's Avatar
    CrackBerry Newbie

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    #7  

    Default Heellllppp pppplllzz

    Can someone help out a fluffy please
    I have a blackberry 9650 and on the home screen of my bb the track pad works to go from left to right but it cant click and once i go in menu it doesnt move none at all and the call and end call buttons dont work or the one with the blackberry logo!! only the back space button works and i have done the battery pull more than i can count!!! PLEASE HELP!!
  8. crackedberry3338's Avatar
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    #8  

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    Try changing the mylar its the white thin paper betweet your keypad and motherboard for ur track pad try unplugging it then plugging back in go to yˇutube.com look up change track pad on 9650 bb

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