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    Thread Author   #1  
Old 02-08-2012, 12:06 PM
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Default Competely stumped on my 9650

Bold 9650 on 5.0.0.975 on Verizon Wireless. Phone has been running absolutely wonderful up until yesterday. I got 3 random reboots at various times throughout the day. Checked free memory, everything was good. I decided to delete some apps at this point, figuring it was one of the recent updates I had downloaded for a few apps that I was using. I started deleting apps off the phone, and about halfway through, it reboots.

OK, now I am getting a bit worried. I started deleting themes off the phone, and more apps after it booted on. Rebooted again on its own. Starting to get nervous. Powers back up, and is OK for about 5 minutes, and I get an SMS, and it reboots, and goes into a reboot cycle of 6 reboots in a row. Phone powers back on, and battery went from about 75% charged to about 25%. I move to the default theme, and try to see if it will stay powered on.

So far, phone has been excellent for the last 14 hours. I have not installed or deleted any apps in the mean time, and have emailed, texted, used Facebook, and made a few calls.

I am super stumped. Not sure what would cause random reboots like that, and then the cycle of them in a row as well. Any insight to this?
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Old 02-08-2012, 02:16 PM
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Did you grab any Event Logs during HF? Otherwise, I'd just be guessing. I do know it will get finicky, deleting or adding too many apps between reboots, but that wasn't originally the problem.
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Old 02-08-2012, 02:28 PM
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I forgot to check the event log. I wonder if I can still see what is in there?
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Old 02-08-2012, 02:36 PM
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Just a reboot alone would remove tons of previous info. Only holds about 300Kb of data that constantly replaces oldest with newest. I doubt there's anything much more than an hour old in there.
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Old 02-08-2012, 02:47 PM
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I had this happen with my 9630 and it turned out my battery was loose. Every time I set it down it would reboot. I put a piece of paper in there to tighten things up.

Just something else to check.
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Old 02-08-2012, 02:52 PM
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Thanks for the advice. I will double check that. Battery cover is a little loose. I wonder if it is not seating properly.
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Old 02-08-2012, 02:57 PM
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Hope yopu get it resolved. If not, you gonna upgrade that beast?
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Old 02-08-2012, 05:16 PM
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I actually downgraded to this, from a 9930. I don't know what I am going to do. I love the BB platform, but I can't help thinking about making the move. I know I will regret it, so I probably won't do it, but the itch is coming back.
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Old 02-08-2012, 05:59 PM
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Quote:
Originally Posted by Heavy Fluid View Post
I actually downgraded to this, from a 9930. I don't know what I am going to do. I love the BB platform, but I can't help thinking about making the move. I know I will regret it, so I probably won't do it, but the itch is coming back.
:::: checks for serious head injury ::::
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Old 02-08-2012, 06:03 PM
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take the plunge and make the move, i was in the same situation like you when i had my 9780.
thought it was the best device but the itchyness has made me to upgrade.
bigbadwulf you should aid him, go shake his head?
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Old 02-08-2012, 06:07 PM
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He meant make the move away from BlackBerry I think. That's why BBW replied that way.

I think...
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Old 02-08-2012, 06:10 PM
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Left the 9930 and went back to the 9650. That had to been caused by head trauma, or insanity.
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    Thread Author   #13  
Old 02-08-2012, 06:11 PM
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I don't know what I want to do. I wish that there weren't so many choices. I would love to just go back to an 8330 and use that.
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Old 02-08-2012, 06:19 PM
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lol then you are even more crazyy. though it's a good phone but still..
heavy_fluid you are so oh clueless. since your 9650 is acting weird.
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Old 02-08-2012, 06:19 PM
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I'm all about old school, but seriously.......
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