BB keeps rebooting itself...

BBM.Duchess · Thread Author #1 10-21-2011, 12:11 PM

Everytime i set down my BB it reboots. in an hour it has happened 7 times. i chat with sprint guy and all he suggests is turn off your phone (as if it hasnt been off enough) so that he can refresh servers WTF!

seriously!

than he tells me well go into sprint store. I tell him i cant i'm 9 months prego i'm due in 2 weeks. He tells me call this #.... hope your issue is resolved

i was like, "ok. i will. Yes i hope so too kause i have no transportation (my bf has our car) and i need a reliable phone incase i need to call 911 or something."

he replies with, "thank you have a great day."

:l thanks for the empathy. you were amazing :l

well anyways. seems this issue has happed with storms and 9700 anyone had this issue with 9650.. Everytime i set it down REBOOT.

BB take FOR-EVER to turn back on.

BigBadWulf · #2 10-21-2011, 01:00 PM

Don't know which OS you're running Duchess, or what apps you've installed lately, but the first thing I'd try is removing the SD card.

lak611 · #3 10-21-2011, 01:11 PM

Another thing that has sometimes caused reboots when the device is set down is loose battery. You can try putting a business card inside your battery door.

eve6er69 · #4 10-21-2011, 01:48 PM

Quote:

Originally Posted by lak611

Another thing that has sometimes caused reboots when the device is set down is loose battery. You can try putting a business card inside your battery door.

I was going to say the same thing. Before I got the seidio ext I had about 6 layers or electrical tape on the inner part of my battery door.

Sent from my BlackBerry 9650 using Tapatalk

BBM.Duchess · Thread Author #5 10-21-2011, 07:53 PM

Quote:

Originally Posted by BigBadWulf

Don't know which OS you're running Duchess, or what apps you've installed lately, but the first thing I'd try is removing the SD card.

Just regular OS the most current one.

No no downloads. I did remove tumblr app last night but i did a manual boot afterwards.

BBM.Duchess · Thread Author #6 10-21-2011, 07:56 PM

Quote:

Originally Posted by lak611

Another thing that has sometimes caused reboots when the device is set down is loose battery. You can try putting a business card inside your battery door.

sounds like a good idea.

now i feel like my phone is mad old lol....

BBM.Duchess · Thread Author #7 10-21-2011, 07:57 PM

Quote:

Originally Posted by eve6er69

I was going to say the same thing. Before I got the seidio ext I had about 6 layers or electrical tape on the inner part of my battery door.

Sent from my BlackBerry 9650 using Tapatalk

why didnt you just get it replaced lol... is it covered under warranty?

eve6er69 · #8 10-21-2011, 11:02 PM

Quote:

Originally Posted by BBM.Duchess

why didnt you just get it replaced lol... is it covered under warranty?

Same battery and door no matter how many times you get a replacement. Lol. I didn't mean the tape was holding the door on, I meant the tape was just put on the inside of the door to create less wiggle room for the battery.

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BBM.Duchess · Thread Author #9 10-22-2011, 03:54 PM

Quote:

Originally Posted by eve6er69

Same battery and door no matter how many times you get a replacement. Lol. I didn't mean the tape was holding the door on, I meant the tape was just put on the inside of the door to create less wiggle room for the battery.

Sent from my thumbs using Tapatalk

O haha. I was tryna picture that.

Today no problems. So i'm happy. I still look at my BB and feel proud lol....