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Old 11-27-2011, 11:42 AM
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Unhappy 9650 bricked...

I tried updating a 9650 to os 6.0.0.2333 from 5.0.0.1600, but my MacBook decided to crash during the update, leaving me with no OS on the phone. When I turn it on, the progress bar goes to about two thirds, then sends me to a white screen which says:

Error507
Reload Software
For further information please visit:
Installing Device Software

I looked at the website, followed their instructions, but to no avail.
I tried connecting my 9650 to my computer, desktop software says that it cannot connect to the phone, and gives me the option to cancel, try again, or repair the phone.
I tell it to repair, at which point it comes up with a box asking me which OS version I would like to load. I tried with every one of them. It starts repairing it, then halfway through says that it failed to repair my device, and asks me to try again.

Has anyone had this kind of issue? what should i do?
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Old 11-27-2011, 12:19 PM
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You will need to use Windows, install the OS on the PC (either borrow a PC, use Bootcamp, or use a virtual machine running Windows).

Then follow the instructions here.
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Old 11-27-2011, 12:22 PM
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You can't change your OS on a Mac. Many have tried.
Use a PC please like the poster above suggested. It's the only reason now I keep my PC around. BlackBerry doesn't play well with Macs at all.
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Old 11-28-2011, 07:23 AM
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Quote:
Originally Posted by lak611 View Post
You will need to use Windows, install the OS on the PC (either borrow a PC, use Bootcamp, or use a virtual machine running Windows).

Then follow the instructions here.
+1 The 507 Error means there is no OS loaded on your Bold. The two links in my signature should get you back in business.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Bold 9650   9650 bricked...

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