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# 1

09-28-2011, 08:54 PM
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| CrackBerry Newbie | | Join Date: Sep 2011 Posts: 2 Likes Received: 0
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Whitescreen issues - need help troubleshooting!
I know this is a somewhat common issue, but I just need some direction.
Bought a Bold 9000 off of eBay. Worked fine, was a little banged up, so I ordered a new housing. While trying to replace the black glass on the original LCD, I ruined it (old, brittle glue peeled off the actual LCD. Sigh.)
So, I go to order a new LCD. The numbers on the back say 001/004, so I go onto Amazon, buy a replacement, pop it in.
It displays a bunch of faint pastel lines. Crap. Email the seller, they send me a NEW LCD. 001/004.
I pop it in - nothing. Crap, the battery died while I was waiting on a replacement. I finally get the battery going again, connect to desktop manager and, white screen. No symbol, hourglass, error message, nothing. The desktop manager recognizes the device, the alarm goes off at the time I set it weeks ago, I can back it up, install updates, but the screen is only white.
I wondered if I could have damaged something, so I throw in the first defective screen - it still shows the pastel lines and those lines move with keypad input. Second screen is just white, first replacement shows lines.
Is it just possible I got TWO defective screens in a row? It seems like the actual phone is fine, as it isn't displaying the same white screen on both LCDs, the first defective one still shows lines and movement.
I don't want to order yet another screen without some input, anything will help!
I've tried battery pulls, electrical tape, re-installing the OS.
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