No option to sms or mms

deletor007 · Thread Author #1 01-23-2012, 10:41 PM

Hello there. I'm new to the forums as i just got my first blackberry today. it's a Bold 9000 that I bought online through kijiji. I recieved the phone just fine and I have activated it with rogers. After signing up for an unlimited messaging and voice plan and add all of my own information to the phone I recieved my first text message from a friend. When i went to send one back there is no option for either sending a text sms or mms only the option to send a e-mail which I cannot use as there is something to do with an enterprise service not being supported. Please help me to figure this out!

SwitchBeach · #2 01-24-2012, 05:56 AM

Sounds like the device has an IT Policy and that the IT Policy is set to block SMS.

Go into the "How To" forum and find the thread titled "How Remove IT Policy". Follow those steps.