Locating backup data

[dale64]

I have a Bold which crashed this week, they sent me anouther one which I received today. I put my memory card, sim card, and battery from old to new. I have some pic on the phone now but no contacts etc. I am trying to do a restore from desktop manage but really don't know what i'm doing. When i click for it to restore it ask for a file name and I am clueless where there is a backup. Can anyone advise?????

[dale64]

Thanks for your quick reply, I look under my documents and I see nothing like that, I see alot of folders that have pictures in them nothing that says backup anything.

[pbflash]

Have you ever made a backup?

Posted from my CrackBerry at wapforums.crackberry.com

[dale64]

Well, I thought I had. I am one of those guys that once the phone works, I don't worry about it until something like this happenes. I have hooked it up to desktop several times, sync music and pictures, really not sure bout backup though.

[dale64]

how would I know?

[dale64]

I cant say I remember, I guess I was assuming when I hooked it to desktop it was backing it up. Seems I remember when I have hooked it up before it said something bout backup, just not sure

[dale64]

are you there? any suggestions?

[dale64]

So I guess ALL contacts are gone ???? For future when I hookup to desktop, in desktop manager, What do I do inorder to have a backup?

[dale64]

No, it had a white screen with an error message on it. I did try turning it on without sim card in it and it powered up and looked normal but didn't have sim card in it

[dale64]

ok I'll give that a try. Thanks for your help and your patience!!!!!

Have a great night

[dale64]

Well, I guess it's lost ! This time when I put battery in old phone, I got the same error message. It would not power up and go to menu screen

[Jonneh]

Originally Posted by forever29

I do a backup about 4 times week.

I wonder how often a majority of crackberry users backup lol. I do it once every week, at most every two weeks.

[dale64]

so tell me how you do it, I have obviously never done it. do you just click on backup in desktop manager?

[Jonneh]

Originally Posted by forever29

Hook up to desktop manager, go to backup/restore, click on backup and it'll
prompt you to save the backup file under my documents. It'll backup with
the current date.

Remember that each time you backup it backups up exactly what you have
on your phone that very day.

I do a backup about 4 times week.

Forever29 tells you how to do it here.

[dale64]

ok Thanks

I am trying to get eveything set back up with this new one and now having problems getting email set up