[GManJack]

Set it up on BIS for AT&T using the standard automated POP protocol.

Emails sent FROM the device arrive at their destination immediately

i NEVER receive messages sent to the account.

POP and IMAP are both enable on the Gmail account.

any insight would help

[ST79]

Do you have any filters on the gmail account? See whether resending the service books / battery pull helps ..

Posted from my CrackBerry at wapforums.crackberry.com

[GManJack]

10 minutes after account setup I did a battery pull and resent service books from my BIS page


no filters on the BIS or Gmail side

[giantfan30]

10 minutes after account setup I did a battery pull and resent service books from my BIS page


no filters on the BIS or Gmail side

you just need to enable IMAP not POP and it works fine....
why did you enable POP? POP is only used by the jesus phone and not Blackberries...disable POP in your gmail settings on a PC and fire off a few test emails then enjoy

[bt224]

Jack, this stuff is hard to troubleshoot past the obvious. It may save you time to just go to BIS and delete the Gmail account, then re-add using the instruction on GMail. Could be something simple, who knows.
BlackBerry - Gmail Help

[GManJack]

you just need to enable IMAP not POP and it works fine....
why did you enable POP?

on gmail both IMAP and POP and enabled.

on BIS i just put in my email and it's passkey.

[giantfan30]

on gmail both IMAP and POP and enabled.

on BIS i just put in my email and it's passkey.

DO NOT enable POP it is not needed and may just be the culprit....
all you need to enable is IMAP
go into settings on your gmail account on a pc and disable POP

[Danman1043]

on gmail both IMAP and POP and enabled.

on BIS i just put in my email and it's passkey.

In which case, BIS is using POP.

You have to set up the imap.googlemail.com details to use IMAP. If I remember right, you dont put your email password in and click next and then select manually adding settings. you also need smtp.googlemail.com for sending.

[GManJack]

In which case, BIS is using POP.

You have to set up the imap.googlemail.com details to use IMAP. If I remember right, you dont put your email password in and click next and then select manually adding settings. you also need smtp.googlemail.com for sending.

is this still push? i remember back when i had my 8310 that imap was much slower/ unrelyable

[bt224]

Gmail IMAP arrives on my phone faster than on the webmail.

[GManJack]

didn't work

i also just tried to set up another gmail account same deal.

This is starting to **** me off

[giantfan30]

is this still push? i remember back when i had my 8310 that imap was much slower/ unrelyable

yes its still push and RIM upgraded BIS to 2.6 which is kinder and gentler to Gmail

[bt224]

Are you setting these up on the phone, or through BIS?

[Danman1043]

yes its still push and RIM upgraded BIS to 2.6 which is kinder and gentler to Gmail

It is "PUSH" but it only works for me for a week then I have to delete and re-add all my email accounts.

Wouldnt be too bad if there was an import/export function on BIS.

[GManJack]

Are you setting these up on the phone, or through BIS?

through BIS

[giantfan30]

didn't work

i also just tried to set up another gmail account same deal.

This is starting to **** me off

sign in here anddelete the account you wanted to set up BlackBerry Internet Service
after deleting the account add it again....then sign into gmail on your PC and go to settings on the top right of the page...click on forwarding POP/IMAP
disable POP
enable IMAP
save changes
go to another email address and send an email to the gmail address and then come back and report

[bt224]

sign in here anddelete the account you wanted to set up BlackBerry Internet Service
after deleting the account add it again....then sign into gmail on your PC and go to settings on the top right of the page...click on forwarding POP/IMAP
disable POP
enable IMAP
save changes
go to another email address and send and email to the gmail address and then come back and report

Should service books be sent after deletion to clear from the phone?

[giantfan30]

Should service books be sent after deletion to clear from the phone?

normally after you add or delete an email addy from your phone it gets deleted or added 2 seconds after doing it on the BIS Site BUT sending service books doesnt hurt so yea he probably should do that

[GManJack]

WTF??? it doesn't work on my yahoo account either!

[bt224]

WTF??? it doesn't work on my yahoo account either!

You may want to call AT&T, something may be wrong with your account.

[maxiang]

I would delete the gmail account from BIS. Goto your gmail account and reset the settings, then go back to BIS and add the account back in without doing anything but inputing the email address and password. BIS 2.6 is supposed to configure everything properly for imap on its own (no problems here) but do remember it can take 20min to start receiving email. I've never had that happen, but it could

Posted from my CrackBerry at wapforums.crackberry.com

[GManJack]

2 hours on the phone and still no answers. this seems to be a gmail specific problem.

on the phone with Blackberry now

[bt224]

I thought Yahoo was doing the same thing?

[GManJack]

Issue Resolved!!!!

i needed to click "show all mail" in imap options in gmails label settings. it took RIM 3 hours to figue it out.

[Agooner]

Thank you for posting the solution. I wasted a day, with both blackberry in the Uk and my carrier trying to resolve this issue after I downloaded the google enhancement plug in