I was sold a Bold Test UNIT!!! What can I do?

BasaBus · Thread Author #1 11-01-2008, 06:13 PM

I have been having trouble getting my data plan to work on my bold and it turns out that I bought Bold through ebay that served as a test unit before they released it!!! I am disputing with paypal to get my money back. My question is, will RIM help on resolving this by confirming that it's a test unit? Has anyone run into this problem? Help!!!!

jimmers · #2 11-01-2008, 06:16 PM

Good luck on getting your problem resolved. RIM should be able to support your claim that the unit is or is not a test unit. You just have to contact them and see. I hope it all works out for you.

sam123gil · #3 11-01-2008, 06:20 PM

Man that sucks!! I hope you get it worked out.

Marcjcd · #4 11-01-2008, 06:35 PM

Quote:

Originally Posted by BasaBus

I have been having trouble getting my data plan to work on my bold and it turns out that I bought Bold through ebay that served as a test unit before they released it!!! I am disputing with paypal to get my money back. My question is, will RIM help on resolving this by confirming that it's a test unit? Has anyone run into this problem? Help!!!!

If RIM locked the PIN because it was a "pre-release" or "test" unit they will not unlock the PIN because theoretically (and even though you had no knowledge) it was an unauthorized purchase of the unit. Disputing the transaction with PAYPAL is a good start... If you used your CC to fund the purchase through PAYPAL I would also suggest you dispute the transaction through your CC company as well.

godofdeath · #5 11-01-2008, 06:41 PM

you can resell it, as an honest seller

neldylah · #6 11-01-2008, 08:14 PM

Point and laugh.

Ebay are usally pretty helpful, good luck

Posted from my CrackBerry at wapforums.crackberry.com

rambo47 · #7 11-01-2008, 09:18 PM

This is strictly between you and the seller. RIM will write you a polite letter saying you're on your own, then begin ignoring you. I've seen it before. Dispute the sale with PayPal, eBay, and anyone else involved in the transaction.

es_bih · #8 11-02-2008, 12:02 AM

Quote:

Originally Posted by sam123gil

Man that sucks!! I hope you get it worked out.

Same here! I got screwed out of a couple of hundred and the crap that was sent to me when I sent it back for a refund. Had all the information backing me up presented my case, and had shipping info, pics, and still got turned down by paypal and ebay. Lesson learned. Buying non-ebay phones if need be.

BasaBus · Thread Author #9 11-02-2008, 12:45 AM

Quote:

Originally Posted by es_bih

Same here! I got screwed out of a couple of hundred and the crap that was sent to me when I sent it back for a refund. Had all the information backing me up presented my case, and had shipping info, pics, and still got turned down by paypal and ebay. Lesson learned. Buying non-ebay phones if need be.

That's disappointing to hear. You are saying you lost your dispute despite the evidence you had? I hope that don't happen to me...