HELP! Bought Blackberry bold from US to use in UK

**n4h1d** · 02-09-2010, 11:58 AM

I bought a Blackberry Bold through ebay from the US, It's on an AT&T network and I was told it was unlocked.

Having had it delivered to the UK, I put my T-mobile sim in the phone, but the phone says invalid sim card and doesn't recognise my sim.

Does anyone know how to resolve the matter? Is it a fault with the phone?

Many thanks

**berryromancewriter** · 02-09-2010, 12:12 PM

Doesn't sound like it's unlocked. Go to global unlock and see if you can get it unlocked. They charge 1.99 to do it. Good luck.

**andyahs** · 02-09-2010, 01:06 PM

Originally Posted by n4h1d

I bought a Blackberry Bold through ebay from the US, It's on an AT&T network and I was told it was unlocked.

Having had it delivered to the UK, I put my T-mobile sim in the phone, but the phone says invalid sim card and doesn't recognise my sim.

Does anyone know how to resolve the matter? Is it a fault with the phone?

Many thanks

Contact the seller first and if you are not satisfied file a dispute with Paypal.

**mandony** · 02-09-2010, 10:16 PM

verify that the phone is unlocked

tools>options>advanced>SIM card
Then type MEPD
You will see a list.
It should say DISABLED under Network.
If it says active under Network, then it is not unlocked