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  1. Rh43001's Avatar
    CrackBerry Newbie

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    1 Posts
    Thread AuthorThread Author   #1  

    Default freezing. help!

    i really hoping somebody can give me some ideas, i purchased my blackberry several months ago, and it worked fine.

    now, for about the past month, evertime i hit the picture button on the side the phone completly freezes, resulting in me taking the battery out each time it happens.
  2. mandony's Avatar
    CrackBerry Genius

    Posts
    3,211 Posts
    #2  

    Default

    One of two things may be the cause. The OS may have a problem, it should be re-installed:

    BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com

    Or, there is a conflict with one or more of the apps or themes.
    Remove ALL the apps and themes that do not come with the basic OS installation.

    Test the phone for a day or so to determine if the problem still occurs.

    Then, add back the apps and themes ONE at a time. Test and wait a day before adding another.

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