Few issues on my Bold

**mo__** · 01-16-2010, 10:08 PM

Hello, few months ago i've installed the leak OS 5 on my bold, and i've had no issues what so ever. Yesterday, i've wiped my phone and got rid of the Rogers screen when u turn the phone on. thats when all my problems started

1st issue, Now i cant connect to my DM. when i try to connect it gives me this error message "Failed to connect to the device. Please make sure that the deivce is properly connected and try again". I got the same message when i used a different computer. I've went thru all troubleshooting that was posted here and on blackberry website. So i downgraded to 4.6 and i was able to connect to DM. Then i updagred to OS 5.0.0.348 now i have the same error.

2nd issue, for some werid reason. Now when i press the letter "Y" the letter "Z" comes up. and, when i press the letter "Z" the letter "Y" comes up
i had this issue with OS 4.6 and OS 5. I've wiped the phone still the same problem

3rd issue, i cant type the number "0" cant type it in sms, mms, BBM, not even when im trying to dial a number
i was told there are two types of keypad for blackberry, it might of changed to the other one.

Please help, i would like to keep using OS 5
Thank you

**snowindec9** · 01-16-2010, 10:33 PM

a battery pull might help.

**mo__** · 01-16-2010, 10:51 PM

tried that many times, didnt work

**snowindec9** · 01-16-2010, 10:53 PM

maybe you should delete the 4.6 o.s you have installed on your computer before updating to new 5.0 o.s

**mo__** · 01-16-2010, 10:58 PM

i deleted OS 4.6 and 5 and i downloaded a fresh os 4.6 that is made for Rogers Bold and it didnt solve the problem for the keypad

what about the error message for DM? any ideas?

**snowindec9** · 01-16-2010, 11:04 PM

did you enable mass storage mode?

or maybe you are using the 4.6 desktop manager instead of the 5.0 desktop manager. install the 5.0 desktop manager and use it to update 5.0 os.

**snowindec9** · 01-16-2010, 11:05 PM

did you enable mass storage mode?

or maybe you are using the 4.6 desktop manager instead of the 5.0 desktop manager. install the 5.0 desktop manager and use it to update 5.0 os.

**mo__** · 01-16-2010, 11:23 PM

mass storage is disabled
and im running DM 5.0.1
i've unisntalled it and reinstalled.. same issue still

**jking75104** · 01-16-2010, 11:35 PM

Remove your memory card and then do a battery pull.

**mo__** · 01-16-2010, 11:47 PM

Originally Posted by jking75104

Remove your memory card and then do a battery pull.

nop, didnt work
still same prob

**aghanam** · 01-16-2010, 11:50 PM

For your keypad it sounds like your phone is originally supposed to have a qwertz keypad but some one changed it. Look into where the phone was from originally

Posted from my CrackBerry at wapforums.crackberry.com

**mo__** · 01-17-2010, 12:29 AM

Originally Posted by aghanam

For your keypad it sounds like your phone is originally supposed to have a qwertz keypad but some one changed it. Look into where the phone was from originally

Posted from my CrackBerry at wapforums.crackberry.com

Its a Rogers phone. I had the brand removed fromt he phone so when i turn the phone on the rogers logo doesnt show any more.
how do you channge the phone back to qwertz keypad???

**aghanam** · 01-17-2010, 12:44 AM

hmmm,well technically if your phone is rogers branded from the begining,then the whole y and z issue shouldn't exist. because usually the qwertz keypad comes from european phones. Im really unsure of what would of caused your phone to change up like that but im guessing you debranding the phone had a major part to do with it, i dunno if rogers would reinstall their vendor software again on the phone, i guess you should call and find out. sorry im not of much help. did you buy the phone brand new from rogers or was it used?

**mo__** · 01-17-2010, 01:16 AM

Originally Posted by aghanam

hmmm,well technically if your phone is rogers branded from the begining,then the whole y and z issue shouldn't exist. because usually the qwertz keypad comes from european phones. Im really unsure of what would of caused your phone to change up like that but im guessing you debranding the phone had a major part to do with it, i dunno if rogers would reinstall their vendor software again on the phone, i guess you should call and find out. sorry im not of much help. did you buy the phone brand new from rogers or was it used?

bought it new with a contract

**Reed McLay** · 01-17-2010, 09:54 AM

Originally Posted by aghanam

hmmm,well technically if your phone is rogers branded from the begining,then the whole y and z issue shouldn't exist. because usually the qwertz keypad comes from european phones. Im really unsure of what would of caused your phone to change up like that but im guessing you debranding the phone had a major part to do with it, i dunno if rogers would reinstall their vendor software again on the phone, i guess you should call and find out. sorry im not of much help. did you buy the phone brand new from rogers or was it used?

This is one consequence of using software without knowing the actual impact of your actions.

In order to "Unbrand" a BlackBerry, a pirated program is used to install code that has been modified or extracted from another device.

In this case, your code was obviously extracted from a German model.

Will Rogers fix it for you? Not a chance, you have voided your warranty by modifying the software.

Now you know better, don't do that to your next BlackBerry. That is heavy price to pay just to remove the Red and White Rogers startup screen.

**mo__** · 01-17-2010, 11:21 AM

Originally Posted by Reed McLay

This is one consequence of using software without knowing the actual impact of your actions.

In order to "Unbrand" a BlackBerry, a pirated program is used to install code that has been modified or extracted from another device.

In this case, your code was obviously extracted from a German model.

Will Rogers fix it for you? Not a chance, you have voided your warranty by modifying the software.

Now you know better, don't do that to your next BlackBerry. That is heavy price to pay just to remove the Red and White Rogers startup screen.

Thank you for your input, but u still didnt give me a sloution
I thought that was the place to ask everyone for their input and try to fix problems on our blackberry