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Old 12-23-2010, 12:09 PM
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Post "Dead" Bold 9000 (LED/No LED/Black screen) Fix [Tutorial]

Hello users of CrackBerry, I recently ran into the same issue it seems MANY other owners of the Bold 9000 series smartphone.;

Examples being:
forums.crackberry.com/f83/help-blackberry-bold-will-not-turn-160496/
forums.crackberry.com/f83/dead-bold-how-97376/
forums.crackberry.com/f83/blackberry-bold-dead-439865/
forums.crackberry.com/f2/my-bold-dead-283119/
forums.crackberry.com/f83/dead-blackberry-bold-9000-please-help-543344/
forums.crackberry.com/f83/bold-dead-no-led-no-power-nothing-73257/
forums.crackberry.com/f83/blackberry-dead-no-led-nothing-278619/

Seems completely dead, no charging whatsoever when connected to computer, wall, car charger, etc. It started off with a continuous red LED light that you normally get when first booting the device. Then it just completely stopped showing any signs of connectivity/power being supplied to the phone/battery. No red LED, windows didn't recognize it was even connected! So, I got onto google and searched for hours trying to find solutions to this problem. Everyone recommends that you leave the battery out for 24-48 hours.; Well, as that may work for some, it isn't working for everybody with this issue. I did some searching for the mainboard lay-out and functions, what circuits are which, etc. All it took was a little computer knowledge to figure out that the CMOS on the board needed to be cleared! If you have ANY hardware experience when it comes to computers you will know that sometimes you need to remove the little battery on the motherboard and then put it back to fix problems you may run into when adding new hardware, tweaking settings, power failure, etc. This does NOT mean your phone is completely dead, does NOT mean you need a new battery/charger, does NOT mean you need to reload your OS. This a hardware fault that happens when the battery is completely drained, it causes the whole board to act "dead". This tutorial fixes ALL related problems listed above if there is no other indications of hardware malfunctions such as broken USB port.


http://img13.imageshack.us/img13/792...yboldpcb11.jpg

As you see the battery is a small round silver looking object. It's located on the backside of the bold.

This process takes pretty much NO tools, no taking apart your phone, nothing that extreme. It's actually relatively simple if you have steady hands and a well-lighted room! :P

1. There is a sticker covering these components that says the model of the phone, IMEI, and other information. Peel this off.

2. You will now see the small circular battery just to the right of your SIM card slot. GENTLY pry the metal rectangle that is on top of it holding it into place back a bit, until the battery will move. This will take a little bit of time, and you DO need patience when doing this.

3. When you get the battery out, put it back and make sure you put the metal rectangular piece back onto the battery and make sure it is securely in place.

4. Re-apply the sticker after you have completed steps 1-3 and put it on the charger without the battery inserted.

5. The red LED should shine again, and if you leave it connected it will show a dead battery symbol. At this point reinsert your battery & leave it on the charger! It can take anywhere from 5-20 minutes to charge up enough to boot the OS.

Success! Your once dead Bold is back alive and running like a champ! No need to reinstall the OS & all your data is safe & sound on the device.

If you have any questions, or need help feel free to reply to this thread.

Happy Holidays!

Last edited by devinr501; 07-15-2011 at 03:01 AM. Reason: Added more information. Updated links
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  #2  
Old 12-23-2010, 06:25 PM
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Thank you so much! This worked perfectly after trying pretty much everything else under the sun. I'm not a BlackBerry user, just helping out a friend. I didn't even think to flash the BIOS like you would with a non-booting computer, but you bringing it to light makes sense.

Thanks again! Merry Christmas!
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  #3  
Old 12-23-2010, 07:22 PM
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Thought I would help you out and post the link to the picture that you were unable to post in your main thread (since not being over 10 posts).

http://www.phonewreck.com/wiki/image...bold_pcb_1.jpg

Great tutorial!
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  #4  
Old 12-24-2010, 10:01 AM
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how long do you need to keep the battery disconnected ?
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    Thread Author   #5  
Old 12-24-2010, 04:11 PM
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Quote:
Originally Posted by cmathurin View Post
how long do you need to keep the battery disconnected ?
Hello, please clarify; which battery? The round one located on the mainboard underneath the sticker, or the main battery? If you are referring to the round one, you only need to remove it and put it back (it doesn't matter how long you keep it out, it will fix it. Just make sure you put it back in correctly and place the rectangular metal piece back onto it securely.) If you are referring to the main battery leave it out and put the phone on a charger until the screen shows a dead battery symbol. Once it shows that icon, put the battery back into the phone and keep the charger connected. Do NOT disconnect the charger during this so your battery can be charged up. Be patient, it will take about 10-20 minutes for your phone to completely boot back up. Afterwards your bold is back to working and you won't have to worry about removing the circle battery again unless the problem happens again. (Which shouldn't, but if it does it's okay to repeat the process again.)

Good luck and be sure to let me know if this has solved your problem!
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  #6  
Old 02-15-2011, 02:13 PM
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Sorry for bumping this thread up but I am DESPERATE to know what to use to lift the piece of metal/steel up?
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  #7  
Old 04-03-2011, 12:52 AM
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Dude:

You rock! My very reliable 9000 crapped out tonight when I swapped out a keyboard. I've been inside and out of my Bold so many times. A keyboard can be done in my sleep. Was I ever choked when I quickly got the keyboard swapped and it wouldn't fire up. I tried so many other things before I stumbled across your fix.

The battery itself was a pain to dislodge. I used a hobby knife to gently pry the rectangle piece. The battery popped out. I put it back in and followed your instructions and voila. Back in business.

I was so close to scoring a used or refurb'd 9000 on eBay. You saved me a lot of money!

I love the Internet. I love this forum.
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  #8  
Old 04-03-2011, 11:20 AM
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Quote:
Originally Posted by devinr501 View Post
Hello users of CrackBerry, I recently ran into the same issue it seems MANY other owners of the Bold 9000 series smartphone.;

Examples being:
forums crackberry com/f83/help-blackberry-bold-will-not-turn-160496/
forums crackberry com/f83/dead-bold-how-97376/
forums crackberry com/f83/blackberry-bold-dead-439865/
forums crackberry com/f2/my-bold-dead-283119/
forums crackberry com/f83/dead-blackberry-bold-9000-please-help-543344/
forums crackberry com/f83/bold-dead-no-led-no-power-nothing-73257/
forums crackberry com/f83/blackberry-dead-no-led-nothing-278619/

Seems completely dead, no charging whatsoever when connected to computer, wall, car charger, etc. It started off with a continuous red LED light that you normally get when first booting the device. Then it just completely stopped showing any signs of connectivity/power being supplied to the phone/battery. No red LED, windows didn't recognize it was even connected! So, I got onto google and searched for hours trying to find solutions to this problem. Everyone recommends that you leave the battery out for 24-48 hours.; Well, as that may work for some, it isn't working for everybody with this issue. I did some searching for the mainboard lay-out and functions, what circuits are which, etc. All it took was a little computer knowledge to figure out that the CMOS on the board needed to be cleared! If you have ANY hardware experience when it comes to computers you will know that sometimes you need to remove the little battery on the motherboard and then put it back to fix problems you may run into when adding new hardware, tweaking settings, power failure, etc. This does NOT mean your phone is completely dead, does NOT mean you need a new battery/charger, does NOT mean you need to reload your OS. This a hardware fault that happens when the battery is completely drained, it causes the whole board to act "dead". This tutorial fixes ALL related problems listed above if there is no other indications of hardware malfunctions such as broken USB port.


www(dot)phonewreck(dot)com/wiki/images/1/17/Blackberry_bold_pcb_1.jpg

(I cannot post a direct link or photo as I do not have 10 posts as of this time. Remove the (dot) and add a . for a diagram and a more in depth look into what exactly you will be doing.)

As you see the battery is a small round silver looking object. It's located on the backside of the bold.

This process takes pretty much NO tools, no taking apart your phone, nothing that extreme. It's actually relatively simple if you have steady hands and a well-lighted room! :P

1. There is a sticker covering these components that says the model of the phone, IMEI, and other information. Peel this off.

2. You will now see the small circular battery just to the right of your SIM card slot. GENTLY pry the metal rectangle that is on top of it holding it into place back a bit, until the battery will move. This will take a little bit of time, and you DO need patience when doing this.

3. When you get the battery out, put it back and make sure you put the metal rectangular piece back onto the battery and make sure it is securely in place.

4. Re-apply the sticker after you have completed steps 1-3 and put it on the charger without the battery inserted.

5. The red LED should shine again, and if you leave it connected it will show a dead battery symbol. At this point reinsert your battery & leave it on the charger! It can take anywhere from 5-20 minutes to charge up enough to boot the OS.

Success! Your once dead Bold is back alive and running like a champ! No need to reinstall the OS & all your data is safe & sound on the device.

If you have any questions, or need help feel free to reply to this thread.

Happy Holidays!
why wont the red light come on!?!? do you need to leave your sim card in for it too charge?
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  #9  
Old 04-07-2011, 12:59 AM
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This is just rocking friend, I love CRACKBERRY.
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  #10  
Old 04-23-2011, 06:36 PM
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Mine still doesnt work..sighs..what am i doing wrong..there must be something else we're missing out..ill continue trying because obviously my phones on another level
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  #11  
Old 04-26-2011, 07:17 PM
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I tried doing this, but I think my cmos battery is dead. I checked it with a multimeter and it read 0.7v, are these supposed to be 1.5v?
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  #12  
Old 04-27-2011, 03:53 AM
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I have the same problem . my cmos battery is dead. Do you replace it with a new one on your bold?
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Old 04-27-2011, 06:38 AM
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did you do something else
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  #14  
Old 05-09-2011, 07:01 AM
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hi there.
i tried to do it gently but the BIOS (the circular) battery came off / broke off the motherboard.
is it unrepairable? is there anyway i can connect it back to the motherboard (like soldering?) ????
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Old 06-02-2011, 01:41 AM
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Does this also remedy the battery drain problem? My bold held charge for at least 36 hrs over 1.5 yrs of heavy daily use. Then a few wks ago it started discharging a full battery w/in 2-3 hrs - been thru 3 batteries since then. Only std apps running - so has anyone tried the cmos battery pull for working bolds which are showing the abrupt onset pwr drain problem? Thx, R.
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