Blackberry bold wont recieve host routing table

**xkianushx** · 06-08-2010, 11:01 AM

Hi I need help with my blackberry bold it wont recieve the host routing table i tried 2 different sim cards and also upgraded firmware any suggestion's would be helpful

**Ahmed G.** · 06-08-2010, 11:51 AM

Go to options > advanced options > Host Routing table > press the BB menu button and select '' register now ''

see if that helps

**laollis** · 06-08-2010, 03:58 PM

Resend your service books.

**xkianushx** · 06-09-2010, 01:27 AM

thanks for the reply i tryed the host routing table resending didnt work and laollis how do i resend me service books?

**xkianushx** · 06-09-2010, 04:52 PM

Originally Posted by laollis

Resend your service books.

how do i do that?

**narci** · 06-09-2010, 05:18 PM

log into your BIS online account and send it from there

make sure you have your data set to on:

manage connections-> mobile network options->data service set to on

If your on FIDO, set While roaming to on.

Also call your provider and doublecheck you do have blackberry data service on your account.

**xkianushx** · 06-10-2010, 01:37 AM

i called them they said it is active and i tryed sending the service books nothing comes they told me to downgrade firmwares to 4.6 so i am doing that as i am typing this will keep ya posted

**xkianushx** · 06-10-2010, 03:02 PM

can any one eles help me

**Laura Knotek** · 06-10-2010, 06:24 PM

I don't know who your carrier is, so I can't give you a link to their BIS site that you would use on your PC. Log in to your carrier's BIS on your PC, click on help, and then click send service books.

Posted from my BlackBerry using BerryBlab

**xkianushx** · 06-11-2010, 02:37 AM

Originally Posted by lak611

I don't know who your carrier is, so I can't give you a link to their BIS site that you would use on your PC. Log in to your carrier's BIS on your PC, click on help, and then click send service books.

Posted from my BlackBerry using BerryBlab

my carrier is du the website is du.blackberry.com i tryed sending it says sent but my blackberry wont recieve them so i dont know what to do

**Laura Knotek** · 06-11-2010, 12:33 PM

You will need to call your carrier to ensure that they have your data plan provisioned properly.

Posted from my BlackBerry using BerryBlab

**xkianushx** · 06-12-2010, 09:33 AM

as i mentioned above i did they said i have it

**narci** · 06-12-2010, 06:36 PM

did you turn on your 'data service' on your device? Make sure 'while roaming' is set to on.

**xkianushx** · 06-12-2010, 11:59 PM

they both are set to on and it wont work

**kezominde** · 04-27-2012, 02:19 AM

hi
had a similar problem after "resetting to factory setting". I could not even register at the carrier's (Safaricom) website because the site could not pick my PIN and IMEI which you will need to enter. ALL the blackberry support forums i have checked have given similar advises to others and all hit dead ends. It is very frustrating. We are still trying if it works will let you know. good luck ( you will need it )