Black screen with white square box on boot

**jlathe** · 07-15-2012, 01:44 PM

Hey everyone,

I'm really hoping you all can point me in the right direction with this problem.

After a long night out, my Bold battery died completely and when I woke up this morning and plugged it in, I was greeted with I get a red LED light for a couple seconds, then a white square box in the middle of a black screen.

Couple of pictures: Photo Album - Imgur

I don't know if it's charging, don't know if it's dead.

Has anyone had this issue before?

Thanks

**BB_Bmore** · 07-15-2012, 02:34 PM

I would connect to dm or app loader and reload the OS.

**jlathe** · 07-15-2012, 02:45 PM

Originally Posted by BB-Bmore

I would connect to dm or app loader and reload the OS.

Tried to connect it via USB. Would recognize for a second during the red LED time, disconnect, and then reconnect when the white box reappeared, but could never connect using BBSAK or the regular Blackberry loader

**Laura Knotek** · 07-15-2012, 02:52 PM

Have you tried this?

**jlathe** · 07-15-2012, 03:03 PM

Originally Posted by lak611

Have you tried this?

I have not, but I'm gonna give it a shot right now.

Thanks

**jlathe** · 07-15-2012, 03:38 PM

Originally Posted by lak611

Have you tried this?

Getting further. Now I'm onto the black screen with the battery icon with the red X through it. Does that mean I've just got to charge it at this point?

Sorry for the amature hour questions.