YouMail Problem

[MBBlackberryLover]

I upgraded to 4.7.1.61 on my Tour last night. Since then, I have not been able to download the audio messages to my YouMail app. I am getting the transcriptions, but when I try to download the audio, I get "there is a network error, please try again later". I deleted the app, upgraded to the latest version, and restarted the BB. I also checked my firewall (not active). All of my settings are Allow. I tried the TCP, BIS and Auto connections. None of these things worked.

I then tried to use the Joe Krill vyMail app. His will download the audio, but it does not download the entire transcription. I like his app, but I need the full transcription.

I tried to contact YouMail support, but no one is available to help me now.

Is anyone else having this issue? Any ideas? I'm so darned frustrated!

[MBBlackberryLover]

Turns out it is the YouMail app. YouMail finally got back to me and found that my privacy settings were causing the problem. This is a bug that they are going to fix. In the mean time, making my messages shareable has solved the problem. I hope this will help anyone else who may be experiencing the same issue.