04-09-17 02:33 AM
tools
  1. aventurine's Avatar
    aventurine
    I am going nuts with this stupid launcher on my Priv since the March round of updates. I can't go into my launcher settings and change anything without getting that error message and have the whole launcher crash. I can't even change a freaken icon pack! Many, many restarts, hard reboots, and I even uninstalled and reinstalled the launcher. At this point I have no choice but to go with a different launcher, even though the Blackberry Launcher used to work great! What gives! Does anyone have a solution?
    04-07-17 06:06 PM
  2. Rico4you's Avatar
    Rico4you
    Trusted Member
    Q&A Team
    Hmmm..I would try going settings, storage USB, Internal storage , clear cache, and also clear data from each app. This last change will put your apps same status as when you first installed them so you might have to enter some settings after clearing. Idea here is too get rid of any corrupt data that is affecting launcher. After reboot with 32 second method. Let's see what happens after this to launcher. Good luck
    04-07-17 06:12 PM
  3. Q10Bold's Avatar
    Q10Bold
    Trusted Member
    Its android. Just get it!!

    via Q10
    04-07-17 06:22 PM
  4. Rico4you's Avatar
    Rico4you
    Trusted Member
    Q&A Team
    Originally Posted by Q10Bold
    Its android. Just get it!!

    via Q10
    We are trying to help here. If you can add something useful go ahead.

    Posted via PRIV and or Passport SE
    04-07-17 06:52 PM
  5. anon(3641385)'s Avatar
    anon(3641385)
    Originally Posted by Q10Bold
    Its android. Just get it!!

    via Q10
    And it's not as good as it should be this far into it's evolution, eh!
    04-07-17 08:43 PM
  6. anon(3641385)'s Avatar
    anon(3641385)
    Also, we got a new Hub+ Services update today, so that might resolve the issues, or not.

    I'm wondering if your issues were hub+ anyway, and not the launcher.

    As Rico suggests, clearing the device cache is a good idea.
    04-07-17 08:48 PM
  7. bbone99's Avatar
    bbone99
    Did you try factory reset?
    04-09-17 02:33 AM
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