- CrackBerry Newbie
- 2 Posts
Trying to understand how Mobile Fusion works
I am wondering if anyone of you has already installed BB Mobile Fusion. I have downloaded the 60day trial version of the Mobile Fusion package. As far as I understood, I somehow have to integrate my current BES envrionment into Mobile Fusion.
The problem is, what happens if I do not want to keep Mobile Fusion after 60 days?
Can I get rid of it easily? I mean, for testing all the functionalities of it I need to put my current productive BES into Mobile Fusion. Can my helpdesk colleagues still access on the classic BlackBerry Admin console to manage productive accounts?
Or would you suggest me to install a total new BES test environment and use this test environment to test Mobile Fusion? I do not understand the risks of Mobile Fusion totaly.
Thanks in advance
- 04-17-2012, 01:53 PM #2
You can install Mobile Fusion on your BES server however you will need UDS (Universal Device Service) in order to connect your iOS, Android, and Playbook devices.
Mobile Fusion is not a integrating email system like BES is. It's a control system, its use to only control your device through IT Policies. UDS makes the connection between Mobile Fusion and your iOS and Android devices which can use AD if choose.
So once your connect your devices to UDS & Fusion Mobile you will have to still use ActiveSync to connect them to your corporate email. It just give you the ability to secure the devices while they are on your network. Now from what RIM said today in their webinar there is no way to force iOS and Android users to install "required" Apps on their devices however if the user fails to install the you can take action by removing company data or doing a full secure wipe on their device.
So in the end you will need a separate 2008 R2 server with IIS7 installed to install UDS, you can either install Fusion Mobile on the same server or install it on your BES server. You will also need a public certificate created for your UDS site, UDS won't use self assigned certificates.
If you go to BlackBerry - Manuals and Guides for Administrators you should be able to find all the documents on Mobile Fusion and UDS.
- 04-18-2012, 02:31 PM #3
Actually the PlayBook (and BB10) require the BDS (BlackBerry Device Service), and that cannot be installed on the same server as UDS (which is really stupid). But yeah, Mobile Fusion can be installed on any of them (including BES X), which is really nothing more than a GUI front-end that pulls from multiple "device domains" (BES, BES Express, BDS, and UDS).
I'm a bit frustrated in how much of a pain in the it has been getting BDS going with my PlayBook, and the fact activation requires IE and physically connecting the device to that computer with IE (and having appropriate firewall modifications to allow access). Now I have to build yet another virtual server and fumble with UDS too. The public certificate is really annoying too.
I just expected everything to be easier and more streamlined. I know it is new, but it makes me wonder if I'm better off just going with a competitor MDM solution, which I haven't really investigated.
- 04-18-2012, 03:21 PM #4
Yeah I have been seriously thinking of installing an application based firewall to take care of the firewall port issue as I also have my OWA and Website hitting the internet from the same network; and also only have 1 IP address.
I could do port redirects from the outside but that could get confusing and from what RIM says you can change the port values but it takes some playing around to get the actual site working on the different port, so they advise to keep it on 443. Yah okay RIM.
- CrackBerry Newbie
- 2 Posts
What I mean is. How can I get rid of Mobile Fusion on the BES Server.
How deep is Mobile Fusion involved in my current productive BES infrastructure?
I am unsure if I should build up a total new Test environment for the test phase of Mobile fusion or if I should risk and use my current productive BES environement.
- CrackBerry Abuser
04-20-2012, 10:00 AM #7
- 420 Posts
I just installed mobile fusion+bds+uds on one virtual server(for bds and uds I just used different port). Had the following problems:
1. it doesn't like Mcafee, so I had to remove Mcafee.
2. fusion service wouldn't start, so I had to copy a dll file from RIM folder to syswow64 folder.
still having problem: I can't provision the playbook. When I log into BDS and assign user to the physically connected playbook, it says "The BlackBerry Administration Service was unable to connect to the device that is connected to your computer"
I'm not sure what to do next to get this fixed.
This whole Mobile Fusion is a real pain to set up and implement.
- 04-20-2012, 10:20 AM #8
At this point with FMS being such a new product it would probably be wiser to follow their best practices before going down a road they don't recommend.
- CrackBerry Abuser
07-25-2012, 07:49 PM #9
- 387 Posts
smoothrunnings, where you able to get UDS successfully running? i'm about to install UDS and BDS. Did you use a seperate server for sql DB for BDS and UDS? i hate dealing with certificates...Patiently waited for BB10. Now sporting AT&T Z10