Telco problem, can we work around this?

[rhaker]

Hi there,

Some background info.
My telco here in The Netherlands is Tele2, they used to use cellular infrastructure from a telco called Telfort, no problems there.
A few years ago Telfort was bought by a competing telco, KPN.

KPN is the biggest competitor of Tele2 here, so it's to be expected things aren't going very smooth at the moment.

To make it even more complex, before all this Tele2 bought a company called Versatel, we -the company I work for- used to be a Versatel customer.

One of the problems I have with my Blackberry devices (we're running BES) is that that wrong service books are being set.

the APN is: internet.versatel.nl, but in the service books there are entries for Telfort.
Without the right service books, BES and the standard browser don't work.
If I remove the wrong service books, enter the APN manually and use a 3rd party browser (Opera in this case) I can access the internet, but BES still refuses to work.

Is there a way to push the right service books using BES? I imagine I have to hook up the BB to USB or WiFi to do that.

We're running BES 5.0 btw.

Our telco is 'busy' moving their customers to a different cellular network, but they're not expected the move to be finished this year.