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Old 01-05-2010, 12:59 PM
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Default Subfolders not Syncing Older Emails

I have Microsoft Exchange with subfolders set up in my inbox using BES. I was recently issued a "new" BB 8830, and have already set it up for folder re-direction and turned off "hide read messages." Though all new messages that are filtered into subfolders show up on my BB, none of the SUBFOLDERED messages pre-dating this device show up. The strange part is, all old e-mails from my "inbox" appear on my new BB, this problem only applies to items that rest in the inbox's subfolders.

Any suggestions?
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Old 01-05-2010, 03:56 PM
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That is the way it is designed. When you sync a new BB it will transfer over a certain number of old emails/days worth of email (The rule is set on the BES). I think the default is 300 emails. This only applies to the inbox and not any sub folders.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Professionals > BlackBerry Administrators   Subfolders not Syncing Older Emails

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