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  1. Father Fil's Avatar
    CrackBerry User

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    46 Posts
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    aka Sharp Pointy Stick
    Thread AuthorThread Author   #1  

    Default Service blocked on sending emails

    I'm currently on my travels - East Africa as it happens - and I've been trying for ages to get my BB online (lack of roaming GPRS agreement with UK providers) and have at last found a suitable WiFi connection.

    My colleague with me has her blackberry (also set up by me) and she has her emails being wirelessly reconciled now perfectly. However on my blackberry I get nothing and when I try to send an email it errors with "Service blocked".

    Anyone got any ideas?

    Posted from my CrackBerry at wapforums.crackberry.com
  2. Hankrebel's Avatar
    CrackBerry Newbie

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    3 Posts
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    327E9576
    #2  

    Default

    Taken from another forum/website:

    Blackberry Error:

    “Status: Service Blocked”

    This error occurs when sending emails. The device is not able to receive emails. However, usually the device is able to get online via the Blackberry Browser.

    Cause:

    Incorrect Data Plan with Phone Carrier.

    If you connect to your company’s BES (Blackberry Enterprise Server), you will need to have a BES data plan NOT the BIS (Blackberry Internet Service) data plan.

    After the carrier switches the data plan to the appropriate BES one, you may need to go into Options > Advanced Options > Host Routing Tables and click and choose “Register Now” to update the devices routing tables.

    If you still cannot send or receive emails; you may need to rerun the Enterprise Activation.

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