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- 10-12-2007, 07:32 AM
Thread Author #1
Service blocked on sending emails
I'm currently on my travels - East Africa as it happens - and I've been trying for ages to get my BB online (lack of roaming GPRS agreement with UK providers) and have at last found a suitable WiFi connection.
My colleague with me has her blackberry (also set up by me) and she has her emails being wirelessly reconciled now perfectly. However on my blackberry I get nothing and when I try to send an email it errors with "Service blocked".
Anyone got any ideas?
Posted from my CrackBerry at wapforums.crackberry.com - 12-29-2010, 09:16 PM #2
Taken from another forum/website:
Blackberry Error:
“Status: Service Blocked”
This error occurs when sending emails. The device is not able to receive emails. However, usually the device is able to get online via the Blackberry Browser.
Cause:
Incorrect Data Plan with Phone Carrier.
If you connect to your company’s BES (Blackberry Enterprise Server), you will need to have a BES data plan NOT the BIS (Blackberry Internet Service) data plan.
After the carrier switches the data plan to the appropriate BES one, you may need to go into Options > Advanced Options > Host Routing Tables and click and choose “Register Now” to update the devices routing tables.
If you still cannot send or receive emails; you may need to rerun the Enterprise Activation.
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