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Old 12-14-2011, 02:54 PM
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Question Question about wireless upgrades

I have looked everywhere and cant find the answer

We are running BES 4.1.7 and will be upgrading to 5.0 in the near future

My question is we have alot of Curve 9300's that are running on OS version 5.0 and we want to upgrade them to version 6.0 but when we try to do a wireless upgrade from the devices they are saying 5.0 is the only current version avaiable for that device but when you check on AT&T's site version 6 is the most current

Am I missing something?
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Old 12-14-2011, 03:01 PM
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I might be wrong but I don't think the 9300 can run os6.
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Old 12-14-2011, 03:05 PM
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From blackberry.com:

Software For BlackBerry® Curve™ 9300 smartphone

BlackBerry Handheld Software v6.0.0.2949 (Multilanguage)

Package Version: 6.0.0.2949
Consisting of:
Applications: 6.0.0.668
Software Platform: 6.6.0.236
File name: 9300M_PBr6.0.0_rel2949_PL6.6.0.236_A6.0.0.668_AT_T .exe
File size: 154.5MB
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Old 12-14-2011, 03:09 PM
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Might be wrong I am wrong sorry

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Old 12-19-2011, 09:12 AM
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Do you have your BES server set to allow users to do the wireless upgrade? Also, do you have it set to only allow approved upgrades, and have not approved the OS 6 upgrade? I have BES 5, so I can't really help you or tell you where to look in 4.1.7.
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