One user on BESX 5.0 cannot send email

[DarkPhoenix]

After some troubleshooting, and wiping the device and reactivating it on the BES, only one user, out of 8, is unable to send email from her BB. Everything in her account on the BES looks okay and she can receive.


Any ideas out there?

Thanks,

Craig

[Hongwei]

She must be a special user.

administrator? or printer operator?.....

make sure besadmin has "send as" permission.

[trd2turbo]

can pretty much bet you that she is a special user in AD. Look through her AD profile and check her "member of". If she is anything but a domain user (or like self made group) then she is hitting the send as issue. I had to remove a few users from Administrative users because of this.