Need to pull in and sync addresses from an old address book

[jediman]

Not sure if this is the right forum for this, but here goes!



I have a user with a Bold 9650 that has two Desktop address books on their device:

- 1 from the old enterprise activation at a previous company that we saved and restored

- 1 from the current activation that is correctly syncing with Exchange



For the old one, they want to pull in about 800 contacts sitting there and get them syncing with Exchange.

Quesiton is how do I do this? I can't seem to back up the book and restore it over the current, and I can't otherwise seem to access it in a way to do this. I know there must be a way, so any hints would be great!

Desktop 6 is installed on their system, and I do have admin access to the BES Server, etc if need be.

i did see the post on resolving issues with multi addy books (can't post link yet, grr), but not sure if this will work..it is on a VIP's phone so if thats the only way to do it, so be it, but...want to be sure!

[titanjhb]

Have you tried to restore the needed address book onto another black device? I would try that, if that works maybe then try to sync the device with outlook? Once in outlook the contacts should sync over to the BES address book.