Enterprise activation on BB Torch

[petnic]

Hello everybody,

I'am testing a new BB Torch. When I try to do my enterprise activation, the phone after 5 minutes displayed an error message :" server not responding".
With a BIS account, no error, mail OK, internet surf too.

I have tested a Bold 9700 with OS6 without error.

Can a device be locked for BES, not for BIS ?

Do you have some idea for me ?


Thanks a lot

Nicolas

[fatih.kurnaz]

Are you activating with wireless or via Desktop Manager ?

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[petnic]

Wireless way... Like my others devices...

[fatih.kurnaz]

Why don't you try to activate via usb cable from DM ?

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[NetworkGuy]

It sounds like to me AT&T didn't put the BES data plan on the phone you are testing. Call your Rep and have them check it out.

[petnic]

I'am not at the office to use cable activation.

I called my network carrier, they send my mobile all the services book. The enterprise activation is completed.


Thanks Fatih for your help

[fatih.kurnaz]

Originally Posted by petnic

I'am not at the office to use cable activation.

I called my network carrier, they send my mobile all the services book. The enterprise activation is completed.
Thanks Fatih for your help

Ok dear friend..glad to hear it's solved.

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