Device Calendar does not Sync to Outlook

[chriltackular]

Hello,

I have a client who I just setup with blackberry professional software on their SBS 2003 box. I activated the phone which is a new Blackberry Tour and everything seemed fine till we started using the calendar on his phone. Entries added in outlook sync back to his phone but entries added in his phone's calendar do not sync back to outlook.

I have these errors in the application log which I have seen before with this type of problem:

{email@example.com} Synchronize() failed: ERR_FAIL, Tag=514

I solved this for other clients by updating the cdo.dll and mapi32.dll files on the blackberry server to match the ones ont he exhange server.

Since this is professional and an SBS box everything is on one server so my soloution doesn't apply. If anybody has any suggestions I would greatly appreciate it.

[silly_walk]

When you check the BES for that user, does it say Wireless Calendar: Enabled?

[chriltackular]

Yes I have disabled and enabled it both on the server and on the phone side. It works fine when the entry is entered into outlook. It syncs to the phone just not when it is added in the phone.

[ifly4fun]

I had a similar issue and RIM had be update the CDO to the latest version.. Don't recall the version exactly, but you may want to try that..