Deleted User and can't re-add

[tolinrome]

on BES server I deleted a user and when I go to create the user again I receive: The specified user already exists in the available user list.

Bu the user is not being displayed anywhere. How Can I re-add the user?

[amrishpatel54]

Check below KB article for permanantely remove user from BES.
View Document
If yet not resolve run handheldcleanup utility.