Delete Blackberry Messenger History from Server?

**eishundo** · 11-07-2011, 06:24 PM

Sorry if this was answered before - searching this forum for couple hours did not help.
So the question from a newbe is - where (which menu ite/tab) can I delete the Messegner history for a user. He has over 50k messages and it takes a lot of time to initlalize/sync them after software updates.
Just need to wipe them from a server.

Thanks
ei

**IsaacKendall** · 11-07-2011, 11:06 PM

The BES does not normally restore BBM history during an Enterprise Activation. So I'm not sure what is being restored on the users BlackBerry.

Isaac

**eishundo** · 11-07-2011, 11:45 PM

Isaac,

Thank you for a prompt reply.
Screen shows:
...
AutoText Data Version Initializing
BBM Contacts Initializing
BBM Messages 40769/53650 (75%)
....

So no matter what - the question stays - where in the BES UI can I wipe all BBM messages for a user?

Thanks
ei