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Old 11-12-2011, 02:49 AM
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Default Combine Emails

Hi. Would like to ask if possible.

We have BB users which are connected to BES.
These users usually go to different countries (ex. USA) every now and then and stays more that a month.

When they go to the U.S., they are given a temporary BB that is local to the United States (so it would be cheaper and they will not be charged on roaming)

So my question, is it possible to combine or copy the emails that the user received on the temporary BB to his/her permanent one without wiping the permanent one?

We usually do wipe the device and re-activate if the user insists that they need the emails on the temporary BB. If they don't need the emails, we just re-activate again the permanent one though there is a gap on the emails.

Thanks in advance!
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Old 11-19-2011, 12:26 PM
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That seems like an awful lot of work to do.. why not just keep the same Blackberry and have the users buy local SIM cards?
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Old 11-20-2011, 01:54 AM
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Quote:
Originally Posted by nfoman View Post
That seems like an awful lot of work to do.. why not just keep the same Blackberry and have the users buy local SIM cards?
Thanks for the reply.

Yup. that would be easier. But all the phones they are using are locked to specific carriers here. Unlocking it would void the warranty.
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Old 11-20-2011, 06:32 AM
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Note that unlocking a BlackBerry does not void the warranty at all.
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Old 11-20-2011, 11:20 PM
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Quote:
Originally Posted by SwitchBeach View Post
Note that unlocking a BlackBerry does not void the warranty at all.

I mean the carriers warranty... thanks
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