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Old 04-22-2011, 11:25 AM
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Last week all my SQL instances corrupted. I run BES 5 on a SBS 2003 server. I have completely stripped off the BES and reinstalled from scratch using 5.0.2 (had 5.0.1). I deleted the besadmin account and recreated before reinstalling BES. I created a new SQL database with a different name. I have been able to activate a new device and it works fine. I security wiped an existing device & reactivated and that also works fine.
All my existing devices will reconnect to BES when I set the user into activation mode. However, these users can receive email but can't send, and can't browse the web. I have resent service books and the IT policy & restarted with no difference.
I really don't want to have to wipe out all my other users (about 20). Any other suggestions on what to do or which log to look at?
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Old 05-01-2011, 10:52 AM
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what do the logs show when they try to send?
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Old 05-06-2011, 04:35 AM
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check exchange and make sure that your besadmin (mine is named that and so are most people's bes admin accounts.... just makes things easier) account has "send as" permissions on everyone's mailboxes.
If not then they wont be able to send anything
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