blackberry BES recovery

[mnwildfan2k]

Guys, not sure exactly sure where this belongs, but I have a fairly urgent issue. I have my 8330 Curve on a BES server thru work. I was napping today, and my 2yr old got a hold of my phone. It WAS locked. Now the issue... When I try to unlock the device it says... "Please enter "blackberry" to continue." I would be under the understanding that the password was entered incorrectly 10 times, and the device will wipe itself when I enter the word blackberry. Is there any way to NOT erase the device? I haven't backed it up in quite some time... PLEASE HELP!!

[mars246]

No it asked you to enter blackberry to make sure you can not hitting random keys trying to log in. Or as i like to think make sure your not drunk an can type. after you enter blackberry it will ask you for your password. Hope that helps

[wunderbar]

yea, making you enter in "blackberry" is another way to make sure the device is not accidentally wiped. The first time the "enter blackberry" appears is around the 6th attempt or so. So basically the device is doing it's job protecting itself against your 2 year old

[shfayez]

same thing happened to me after entering "blackberry" it asks me to enter my password and when i did so it tells me that its a wrong password! i eneterd the sim card pin and enter the automatick keylock pin nothing is working and i have the last attempt now and i dont wanna waste it or everything will be erased! i literally wanna cry! i cannot use the phone i can only recieve calls cannot check emails, BBM, text messeges i cant do a thing!! cant change profile its on LOUD all the time!! please help!! is there a way to know whats the password i should type! i dont have a recent backup my backup is old! pleeeeeease help!

[mars246]

if your phone is on a BES call IT had have them lock and set a password then just enter that password.