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- 01-24-2013, 08:59 AM
Thread Author #1
BES10 tradein not accepting SRP
When I put in my current SRP ID, which is in the format S###### (6 numbers), it says to check the format. It looks as though it's expecting 8 numbers. If I put two leading or trailing 0's, that error goes away, and it comes back invalid.
Anyone else seeing the same thing, or have a workaround?
As an update, I talked to Vox, and they sent this up to RIM.Last edited by dpeters11; 01-24-2013 at 12:07 PM.
- 01-25-2013, 09:55 AM #2
it need 8 numbers, you might have an odd SRP as i have seen one with 7 numbers not work either
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Follow me http://twitter.com/knottyrope - 01-25-2013, 10:29 AMThread Author #3
My SRP is most definitely 6 numbers, it is old. We originally put the BES in around version 3.5 I think as part of a package deal with Nextel 6510's when we moved off Wireless Knowledge and Motient units.
Looks like they fixed it.
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