BES 5.0 - Upgrade OS on remote devices

[NetworkGuy]

I can't find the documentation on how to set this up. I went through what I thought to be the relevent modules on the Blackberry.com site.

Can someone please provide the link so I can read on how I can remotely (through our BES) upgrade the OS of our remote devices?

Thank you

[miiike]

Here is the document I used when setting mine up.

http://docs.blackberry.com/en/admin/...date_Guide.pdf

[NetworkGuy]

Thank you. Now to put on my reading glasses and get to work..

[GlenB]

The service also needs to be enabled by each carrier/mobile network as it places additional strain on the leased lines from them to RIM.

[NetworkGuy]

We currently use AT&T, Verizon and I just found out we will be ordering a unit from Sprint in the near future. Is this something these providers have on by default, or do we need to call and get this "service" turned on for our accounts?

[GlenB]

I believe it is a decision mobile carriers make at a network level, based on the available bandwidth on their connection to RIM.